58
The warranty will not cover damages caused by:
1.
Atmospheric, chemical or electrochemical agents, improper use of the product,
failure to perform maintenance, modifications or tampering with the product,
unsuitability of the flue/chimney, and/or any other causes not depending on the
product.
2.
Overheating of the stove; that is, burning of materials that do not conform to the
types and quantities indicated in the manual.
3.
Any damage caused by transport. We therefore recommend that you carefully
inspect the goods on receipt, immediately notifying the vendor of any damage and
making note of such on the shipping document and on the shipper’s copy.
The warranty excludes all parts subject to wear:
•
Seals, all the ceramic and tempered glass parts, casings and grills in cast iron or
Ironker, painted, chromed, or gilded parts, the majolica ceramics, the handles and
electrical cables.
•
Chromatic variations, tiny cracks in the glaze, and slight dimensional differences
in the majolica parts shall not constitute reasons for claims, as they are natural
characteristics of these materials.
•
Building works.
•
For thermo-products: the parts of the plumbing system not supplied by
EXTRAFLAME S.p.A.
The warranty excludes any calibrations or adjustments of the product based on the type of
fuel or the type of installation.
This warranty is valid only for the purchaser and may not be transferred.
In the event of replacement of any part, the warranty will not be extended.
No compensation will be given for the period in which the product is out of use.
This is the only valid warranty and no one is authorised to supply other warranties either
in the name of or on behalf of EXTRAFLAME S.p.A.
SERVICE UNDER WARRANTY
The service request must be forwarded to the vendor.
The service under warranty involves repair of the product completely free of charge as per
the laws in force.
RESPONSIBILITY
EXTRAFLAME S.p.A. shall not be liable for any direct or indirect damage caused by or
depending on the product.
COMPETENT COURT
For any controversy, the competent court shall be the court of Vicenza, Italy.
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