XTA-50 User Guide
63
7. Troubleshooting
This section lists all the possible error and warning messages, and how to handle them.
Errors are classified by function.
7.1
Motor Errors
Motor Connection error. No driver detected
The motor driver has not been found during the initialization process.
•
Restart the XTA-50.
If the error appears again, contact the EXFO customer service (see section
Motors Connection error. At least one motor is missing
At least one motor was not connected to the driver during initialization.
•
Restart the XTA-50.
If the error appears again, contact the EXFO customer service (see section
Motors Communication error
Communication with one motor failed.
•
Restart the XTA-50.
If the error appears again, contact the EXFO customer service (see section
7.2
Remote Interface Errors
USB interface error
The USB-B interface card has not been found during initialization.
•
Restart the XTA-50.
If the error appears again, contact the EXFO customer service (see section
USB/Ethernet/GPIB/RS232 communication error
Communication has been lost during remote mode.
•
Close and re-open the remote connection (see section
).
•
Check cables.
•
Check your computer configuration.
•
Check IP or GPIB address (see section
Using the XTA-50 in Remote Mode, p. 33
).
•
Restart the XTA-50.
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