Exalt Communications Inc.
r-series Installation and Management Manual
5000007 (ETS)
ix
2007-02-12 (draft)
Exalt Limited Hardware Warranty
Exalt Communications, Inc. (“Exalt”) warrants solely to the original purchaser (“Purchaser”) that
the EX-5r series or the EX-4.9r Series (the “Product”) will substantially conform in all material
respects to the relevant Exalt published specifications that apply at the time of manufacture of
such Product for two (2) years from the date of tender of Product by Exalt from FOB point
designated by Exalt (the “Warranty Period”). Proof-of-purchase in the form of an invoice,
payment of invoice, or delivery waybill must be supplied, if requested by Exalt, in case of any
dispute of warranty start date. Exalt shall within the Warranty Period, at its own option: (A) use
reasonable efforts to remedy any reproducible Product defect covered by this limited warranty
within a reasonable period of time; (B) replace the defective Product with a functionally
equivalent product (repair parts and products may be either reconditioned or new, but, if
reconditioned, shall be of the same quality as new parts or products); or (C) if Exalt determines
that it is unable to repair or replace such Product, Exalt will refund to Purchaser the amount
actually paid by Purchaser for the applicable Product. All replaced parts become the property of
Exalt. Exalt may, at its sole option, refuse to accept as defective Product that (i) is subject to the
exclusions set forth below; or (ii) cannot be demonstrated to be defective by Exalt and Purchaser
is unable to provide adequate information describing how the Product failed. Such Product will,
at Purchaser’s option and expense, either be: (a) returned to Purchaser in the state received, or (b)
repaired and returned to Purchaser. Repaired or replaced Product will be warranted for the
remainder of the original Warranty Period, but not less than ninety (90) days.
Registration
Purchaser is required to register its Product, within ninety (90) days of purchase, for full
warranty support. Unregistered or late-registered Product will receive a Warranty Period of only
one (1) year.
Exclusions
This limited warranty will not apply to: (A) any Product that: (i) has been modified or altered by
any party other than Exalt; (ii) has been subject to accident, misuse, abnormal wear and tear,
neglect, or mistreatment; (iii) has been damaged during installation of the Product; (iv) has been
damaged by the equipment or system with which the Product is used; (v) has sustained damage
to the Products’ interface or power connectors; (vi) are determined to be stolen; or (vii) has been
damaged caused by fire, power changes, other hazards, or acts of God (including without
limitation lightning); or (B) any software included in any such Product. The warranty applies
only to Products that can be identified by the Exalt trademark, trade name, serial number or logo
affixed to them. Exalt does not warrant any Product that is not manufactured by, for, or with
permission from Exalt. The Products covered by this warranty are not consumer products and
are not intended for personal, family, or household purposes.