Exabyte VXA-2, Руководство по эксплуатации продукта, Страница: 43 / 90

D
ECEMBER
2003 VXA-2
33
P
ROBLEMS AND
S
OLUTIONS
If your tape drive is detected by the host bus adapter, the problem may be
with the cable or bus termination. Check the following:
4
Is there a broken cable or defective connector? Try another, known-good
cable.
4
Is a terminator installed at the physical end of the SCSI bus? Try another
SCSI terminator.
4.
4. 4.
4. Contact Exabyte Technical Support.
If you cannot resolve the problem yourself, contact Exabyte Technical
Support (see page iv ).
A S
ERVICE
N
OTIFICATION
LED C
ODE
A
PPEARS
If one of the Service Notification LED codes appears (see Table 3-1 on page 24 ),
do the following:
1.
1. 1.
1. Clean the tape drive.
See page 27 for cleaning instructions; LED 2 flashes yellow when the tape
drive needs to be cleaned. Use only an Exabyte-approved VXAtape
Cleaning Cartridge.
2.
2. 2.
2. Retry the read or write operation.
If the tape drive was attempting to perform a read or write operation when
the error occurred, eject the cartridge, insert it again, and retry the
operation. If this does not solve the problem, load a new cartridge and try
again.
3. 3. 3. 3. Power cycle the tape drive.
If the problem persists, turn the tape drive off. Wait 10 seconds, then turn
the tape drive back on.
4.
4. 4.
4. Repeat the firmware upgrade operation.
If a firmware upgrade was interrupted or did not complete successfully, the
tape drive powers on in Boot Block Mode (all four LEDs flash: LED 1 is
green, LED 2 is yellow, LED 3 is orange, LED 4 is green). Reload the
firmware as described in “Upgrading Firmware” on page 36 . The tape drive
will not accept a cartridge until the firmware is successfully reloaded.
5.
5. 5.
5. Contact Exabyte Technical Support.
If you cannot resolve the problem yourself, contact Exabyte Technical
Support (see page iv ).