Exabyte VXA-2, Руководство по эксплуатации продукта, Страница: 39 / 90

D
ECEMBER
2003 VXA-2
29
4
T
ROUBLESHOOTING
This chapter describes problems that you might encounter while operating the
VXA-2 tape drive and provides suggestions for resolving the problems.
Note: The Support section of the Exabyte web site, www.exabyte.com , also
provides helpful troubleshooting tips.
P
ROBLEMS AND
S
OLUTIONS
T
APE
D
RIVE
W
ILL
N
OT
A
CCEPT A
C
ARTRIDGE
If the tape drive does not accept a cartridge when you insert it into the tape
drive door, do the following:
1. 1. 1. 1. Determine if there’s already a cartridge loaded.
Press the eject button; there may be a cartridge already loaded in the tape
drive.
2.
2. 2.
2. Make sure you are using VXATape cartridges.
If the cartridge you are attempting to load is not a VXATape cartridge, the
tape drive automatically ejects it.
3. 3. 3. 3. Check to see if LED 4 is orange, indicating that the tape drive is
over-temperature (see “LED 4 is Orange” on page 30 ).
4.
4. 4.
4. Power cycle the tape drive.
Power down the tape drive. Wait 10 seconds, then turn the tape drive back
on.
On power-up, observe the tape drive’s LED code sequence. If the LEDs do
not illuminate, check the power supply and power cable connection. If the
tape drive completes the power-on sequence normally, but still does not
accept the cartridge, contact Exabyte Technical Support (see page iv ).