7 3-Year
Warranty
7/2
7.2
Warranty Declaration
Your 3-year Warranty
Regardless of statutory warranty rights and based on our General Terms and Conditions, EWM
HIGHTEC WELDING GmbH provides a 3-year warranty for its welding products starting on the
date of purchase. Different warranty periods apply for accessories and spare parts; please see the
“General Validity” section for these periods. Wearing parts are of course exempt from the warranty.
EWM guarantees the error-free condition of our products in terms of materials and processing. If
the product proves to be defective in terms of materials or processing within the warranty period,
you have the right to free repair or to replacement by an appropriate product, at our discretion. In
this case, the returned product becomes the property of EWM when it reaches Mündersbach or our
premises.
Note
Only machines that are inspected and maintained regularly function correctly in the long term. For
this reason, please ensure that all the points given in your operating instructions are followed,
especially in the “Maintenance and Care” chapter.
Making a Claim
When making a claim under the warranty, please contact only your EWM-authorised sales partner.
Exclusion of Warranty
The warranty does not apply to products that are damaged due to accidents, misuse, improper
operation, incorrect installation, use of force, disregard of the specifications and operating
instructions, insufficient maintenance (see “Maintenance and Care” chapter), exterior influences,
natural disasters or personal misfortunes. Furthermore, it is not valid in the case of improper
changes, repairs or modifications. In addition, a claim against the warranty does not exist in the
case of partially or completely dismantled products and interventions by persons who are not
authorised by EWM, as well as in the case of normal wear.
Limitation
All claims regarding fulfilment or non-fulfilment on the part of EWM from this declaration in
connection with this product are limited as follows to the replacement of the actual damages.
EWM’s liability originating from this declaration in connection with this product is strictly limited to
the amount that the purchaser originally paid for the original purchase. This limitation does not
apply to personal injuries or damage to property caused by negligent behaviour on the part of
EWM. In no way will EWM be responsible for lost profits, indirect or subsequent damage. EWM is
not liable for damages based on the claims of third parties.
Place of Jurisdiction
If the person making the order is a business person, the sole place of jurisdiction for all disputes
resulting directly or indirectly from the contractual relationship shall be the headquarters or the
branch office of the supplier, at the discretion of the supplier. The purchaser gains ownership of the
products supplied as replacements within the framework of the warranty adjustment at the time of
the exchange.
