EVBox Smart Charging, Руководство по установке

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10. Troubleshooting
Problem Possible cause Possible resolution
EVBox Smart Charging does
not switch on.
The power cable is connected
incorrectly to the circuit
breaker. Verify that the power cable is
connected according to the
connection diagram.
Circuit breaker is not
switched on. Switch on circuit breaker.
RJ10 cable is not inserted in
the correct port of the Power
Box. The RJ10 cable from the
Wi-Fi Connect or Genius
must connect to Power Box
Port B.
The power cable is not
connected to the Power Box. Connect the power cable to
the Power Box.
One or more CT Hubs are
not available in the mobile
app.
RJ10 cables between CT
Hubs are not connected
properly. Check that the CT bus is
inserted in Port A of the
Power Box and all CT
Hubs are connected using
RJ10 cables. Insert the bus
termination plug in the open
port of the last CT Hub.
Check that all CT Hubs have
a green flashing LED.
EVBox Smart Charging is
switched on before all CTs
were connected. Switch Smart Charging off,
wait 30 seconds, then switch
it on again.
No real-time measurements
of the connected CTs.
CT is not connected properly
to the CT Hub. Check the connector of the
CT into the CT Hub.
CT is not closed correctly. Close the CT correctly.
During installation the
Smappee Energy Monitor
app states that the serial
number of the W-Fi Connect
or Genius is invalid.
The Wi-Fi Connect or Genius
has already been installed at
another location. Perform a factory reset.
Keep the reset button of the
Wi-Fi Connect or Genius
pressed in for approximately
20 seconds until the LED
shows blue. Restart the
configuration procedure.