9
REPAIR
If the product is not working properly, check the following points:
Problems / Symptoms
Causes
Solutions
The diffuser does not
start up or switches off
during diffusion
The battery has run out or does not have
enough charge
Connect the USB power cable to the back of the device
making sure not to tilt the diffuser if there is any
water remaining
and plug it into a USB 3 port. Wait for the
battery to be completely recharged (the indicator will remain
illuminated without flashing).
The indicator of the
diffuser flashes twice.
Water level too low
Fill the water container
No mist when the
appliance is switched on
Water level too low
Fill the water container
Water level
exceeds 80 ml
Empty out excess water
The end of part A is obstructed
Make sure that nothing is preventing the release of the mist
Mist stops while the
diffuser is in operation
Water level too low
Fill the water container
Accumulation of water drops in the part A
Switch off the diffuser, remove part A then clean off the
accumulated water drops
Insufficient mist
The ceramic disk is dirty
Clean the ceramic disk as described in the «PRECAUTION
FOR USE» instructions
An excess of Estéban refresher oils has been
poured into the container
Empty the appliance and clean it
Accumulation of water drops in the part A
Switch off the diffuser, remove part A then clean off the
accumulated water drops
The diffuser is used in charge
Wait until the battery of the device is fully charged and use in
wireless mode
The light does not
switch on
Diffuser failure
Bring the diffuser back to the retailer within the after-sales
service support legal deadline
Should the problems persist please contact your retailer.
The manufacturer is not responsible for damages caused by improper use of the diffuser.
6
• Place the diffuser on a flat and stable surface away from the edge.
• Recommended water: mineral water/tap water/at room temperature/low in limescale.
• Do not pour hot water into the container (risk of damage of sensitive components).
• Never leave water in the reservoir when the appliance is not in use.
• Do not permit the area around the humidifier to become damp or wet.
•
Do not pour drops of refresher oils into the container if there is no water in it as this risks damaging
the device.
• An excess of refresher oils could prevent the diffusion and damage the diffuser.
• After each use and before storage, to avoid spotting and bad smells clean the appliance:
- clean the water container and the upper part in order to remove all residues, for it use absorbent paper impregnated
with a mild detergent (soap, washing-up liquid... Do not use aerosol sprays, solvents or abrasive products that might
damage the appliance). Then wipe it with a dry cloth.
- use a soft cloth with a little of water if necessary to clean the outside of the appliance.
- to access the ceramic disk, turn the protective closing device counter clockwise. Use a wet cotton bud (water only)
to clean the ceramic disk ensuring you do not press too hard. Reposition the closing device after cleaning.
GB
GB
Protective
closing device
Power supply
USB 3 / 5V - min 1A / max 2A
Power
7 W
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