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990-WNWD-I03-020317
manufacture but some other cause i.e. misuse, failure to install
correctly, or failure to service at regular intervals, a
charge will be
made to cover the cost of the visit and any new parts required.
INTERMITTENT USE OF YOUR COOKER
In the event of intermittent use and prolonged shutdown, it should
be noted that in some circumstances enamel may be displaced due
to ingress of damp. Whilst this is rare, it is most likely to occur in
situations where the unused cooker remains in an unheated
property. There is a layer (known as the ground coat) between the
vitreous enamel surface and the cast iron. Ground coat is porous
and if exposed (e.g. after a chip in the vitreous enamel coat), may
allow damp to penetrate behind the vitreous enamel and spread
through the ground coat. Surface oxidisation of the cast iron may
thereafter occur, causing the vitreous enamel to fall off. Such
damage will not be covered by your warranty. We recommend that
a light coating of petroleum jelly be applied to any damaged areas
when the cooker is not in use to help keep out the damp, in
addition to following the ‘caring for your Esse cooker’ instructions
on page 43.
CUSTOMER CARE
In the event you should require spare parts, please order through
your ESSE dealer or by contacting Esse via telephone (+44 1282
813235) or our website,
www.esse.com
.
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