Esse 990 ELX, Инструкция по эксплуатации, Страница: 42 / 44

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990ELX-I02-220319
This guarantee is personal to the original purchaser and not
transferable.
Any stove or defective part replaced shall become the Company’s
property.
INTERMITTENT USE OF YOUR COOKER
In the event of intermittent use and prolonged shutdown, we
recommend that a light coating of petroleum jelly be applied to any
damaged areas when the cooker is not in use to help keep out the
damp, in addition to following the ‘caring for your Esse cooker’
instructions.
CUSTOMER CARE
In the event you should require spare parts, please order through
your ESSE dealer or by contacting Esse via telephone (01282
813235) or our website, www.esse.com.
Should you have cause for dissatisfaction with your cooker, you
should contact your ESSE dealer, who will, in most instances, be
able to offer you immediate assistance. You will be required to give
the following details.

Your name, address and postcode.

Your telephone/contact details.

Clear and concise details of the fault.

Model and serial number of the cooker (found on the inside
panel of the bottom right hand oven door).

Purchase date (please note that a valid purchase receipt or
guarantee documentation is required for in-guarantee service
calls).
We will then check that we have an accurately completed warranty
card, if not then any work carried out may be charged.
We will assess the nature of the complaint and either send
replacement parts for your dealer to fit, send an engineer to inspect
& report, or send an engineer to repair. If the fault is not actually
due to faulty workmanship but some other cause such as misuse or
failure to install correctly, a charge will be made to cover the cost of