User’s guide
VoiceWorks
16
Working with user/guest mailboxes • B-1
Working with user/guest mailboxes
Important:
Initially, your mailbox has no personal greeting recorded. Your mailbox is not
active —
i. e., it cannot record messages from callers — until you have recorded
at least one personal greeting for it (see page B-2).
Programming menu outline
The list below outlines the programming menu you’ll hear in
user/guest mailbox
programming mode. Until you become familiar with the options, please listen carefully to the
instructional voice prompts. (You don’t have to listen to the entire instruction before making
your selection.) In the next few pages, we explain these options and how to set them.
1 Select personal greeting
1 Record personal greeting
2 Delete personal greeting
3 Hear current personal greeting
2 Password
1 Enter new password
2 Restore default password
3 Hear current password
4 External message notification
1 Delivery options
2 Phone delivery
3 Pager notification
4 Urgent message
5 Message undelete
Entering mailbox programming mode
The first time you access your mailbox
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1.
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Dial the voice mail system’s extension number.
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When the system answers, you’ll hear the
main greeting of the automated attendant.
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2.
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Identify yourself to the system:
• Press the * key.
• Enter your mailbox number.
• Press the # key.
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3.
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The system will ask for your password. Enter it, followed by the # key.
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4.
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The system will announce the number of new and old messages, and then begin playing
them back. At any time, you may press 5 to enter programming mode. Instructions will
prompt you to select your personal greeting, password, external message notification
programming or message recycle bin.
‡
You may have to call the system administrator to obtain this number.
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