Service Facilities
OPI 3214
28
Service Facilities
On hold
Putting an ongoing call temporarily on hold leaves the console free
to perform other functions. The call is time supervised, you are
recalled if the call is not retrieved within a certain time period.
The call being put on hold must be in speech connection with the
console, e.i. either
<-
or
->
must be displayed and the other side
of the display must be idle.
To put a call on hold:
a
Press to extend the call
To retrieve the last call put on hold, the console must be in idle
state.
k
< Clear
Press
You can also press the Clear > key. The call is retrieved.
Note:
If you have extended calls after a call was put on
hold, and any of these calls have not been answered, the
last extended call will be retrieved.
For a retrieved call the display shows
RECALL
and depending on
type of call,
EXTENSION
or
TRK
with the relevant number, name or
line data.