Service Facilities
OPI 3214
40
If the extensions class of service does not permit
intrusion
The bottom row shows
RESTRICTED
, signalling that intrusion is not
permitted on this extension.
k
< Speech
Press
You are connected to the urgent caller.
Inform the caller that you are unable to intrude and that they
will have to wait until the extension is free
a
Press to camp on the call
The caller is camped on to the extension and the console is
cleared.
Call splitting
When two parties are connected to the console (internal or
external), call splitting allows you to converse privately with either
party.
k
< Speech
Press to speak to the left party only
Speech connection with the left party.
or
Speech >
j
Press to speak to the right party only
Speech connection with the right party.