Service Facilities
OPI 3214
32
Recall
A recall is a:
•
Call put on hold by the answer/extend key.
•
Call put on hold by a loop key.
•
Call extended to a free extension which does not answer.
•
Call extended to a busy extension.
The calls are time supervised. When the call is not retrieved or
answered within a predetermined time (changeable by the system
administrator), the call will be returned to the console.
Calls put on hold by ANS/EXT key or by a Loop key
The console rings (if put on hold by a loop key, the corresponding
key flashes).
Display example:
If the recall is from an extension,
EXTENSION
, number and name is
shown instead of
TRK
and line data.
a
Press to answer the call
C= 1 I= 0 RECALL
TRK RECALL
010003012
15:25