iPECS-LIK
Feature Description & Operation Manual
Issue 6.1
360
6.9 CALL/QUEUING
Description
Any station can call the Attendant by dialing the Attendant Call code
“9”. When an Attendant
call experiences a busy, the call is queued to the Attendant group. The call will be delivered to
the first available Attendant.
Operation
To call the Attendant
1. Dial
“9”, the Attendant Call Code.
Condition
1. Call routing order follows the order of entry in the Attendant Assignments program.
2. The Attendant is informed of a queued Attendant call by the [HOLD] button LED
flashing. The calling intercom party will receive ring-back tone or MOH, as specified.
3. Calls to the Attendant
’s station intercom number are sent to the Attendant station
dialed as with any intercom call.
4. When an attendant calls another busy attendant by dialing station number, busy
tone is received and camp-on is available.
Programming
SYSTEM
1 Attendant Assignment (PGM 164)
2 MOH (PGM 171-Btn 2)
3 Attendant Call Queuing Tone (PGM 160-Btn 1)
Related Features
Attendant Positions
Intercom Call (ICM Call)
Hardware
Содержание iPECS-100
Страница 32: ...iPECS LIK Feature Description Operation Manual Issue 6 1 18 2 Dial ACD group number...
Страница 43: ...iPECS LIK Feature Description Operation Manual Issue 6 1 29 Hardware iPECS Phone...
Страница 113: ...iPECS LIK Feature Description Operation Manual Issue 6 1 93 Related Features Hardware iPECS Phone...
Страница 136: ...iPECS LIK Feature Description Operation Manual Issue 6 1 116 4 System Hold Recall Timer PGM 180 Btn 6...
Страница 168: ...iPECS LIK Feature Description Operation Manual Issue 6 1 146 Manual section 4 4 2...
Страница 176: ...iPECS LIK Feature Description Operation Manual Issue 6 1 153 iPECS 1200 2000 31999...
Страница 183: ...iPECS LIK Feature Description Operation Manual Issue 6 1 158 Hardware...
Страница 197: ...iPECS LIK Feature Description Operation Manual Issue 6 1 171 Admin Program Manual...
Страница 223: ...iPECS LIK Feature Description Operation Manual Issue 6 1 196 fields in the report...
Страница 234: ...iPECS LIK Feature Description Operation Manual Issue 6 1 205 apply...
Страница 244: ...iPECS LIK Feature Description Operation Manual Issue 6 1 214 Listed message x the number of all message waiting...
Страница 254: ...iPECS LIK Feature Description Operation Manual Issue 6 1 222 Step 2 1 Mail Box...
Страница 257: ...iPECS LIK Feature Description Operation Manual Issue 6 1 225 Hardware...
Страница 259: ...iPECS LIK Feature Description Operation Manual Issue 6 1 227 To mark urgent and private press 4...
Страница 275: ...iPECS LIK Feature Description Operation Manual Issue 6 1 240 Hardware...
Страница 285: ...iPECS LIK Feature Description Operation Manual Issue 6 1 249 press PGM button will not activate a linked station...
Страница 333: ...iPECS LIK Feature Description Operation Manual Issue 6 1 296 1 PGM FLEX PGM 82 SAVE...
Страница 341: ...iPECS LIK Feature Description Operation Manual Issue 6 1 303 Signal Voice port 2 Signal Voice port 4...
Страница 366: ...iPECS LIK Feature Description Operation Manual Issue 6 1 327 Hardware iPECS Phone...
Страница 426: ...iPECS LIK Feature Description Operation Manual Issue 6 1 385 4 CODEC...
Страница 429: ...iPECS LIK Feature Description Operation Manual Issue 6 1 388 6 Shorter timer will take more traffic on network...
Страница 431: ...iPECS LIK Feature Description Operation Manual Issue 6 1 390 DTMF RELAY...
Страница 462: ...iPECS LIK Feature Description Operation Manual Issue 6 1 417 RTP Diversion Method is automatically set to Non Recursing...