iPECS-LIK
Feature Description & Operation Manual
Issue 6.1
194
2.71.2 Traffic Analysis, Call Reports
Description
Call activity statistics are provided in the Hourly Call and Call Summary Reports.
Hourly Call Report
The Hourly Call Report covers hourly-completed call activity for the selected Analysis period.
The report indicates the number of completed calls for each hour during the Analysis period as
shown below.
Site Name : abc co
Report Type : Attendant Traffic Report- Today Peak
Date : 06/05/02 08:35
====================================================================================
Anal Hour
# Calls Completed
15:00
0
…..
0
…..
05:00
211
04:00
543
Totals Calls
754
Operation
System Attendant
To print the Hourly Call Report
1. Press the
[PGM]
button.
2. Dial
“0126”, the Hourly Call report code.
3. Press the
[SAVE]
button.
Conditions
Programming
SYSTEM
1 RS-232 Port Settings (PGM 174)
2 Serial Port Function Selections (PGM 175)
Related Features
SMDR (Station Message Detail Recording)
ACD Statistics Report
Hardware
device to capture reports
Содержание iPECS-100
Страница 32: ...iPECS LIK Feature Description Operation Manual Issue 6 1 18 2 Dial ACD group number...
Страница 43: ...iPECS LIK Feature Description Operation Manual Issue 6 1 29 Hardware iPECS Phone...
Страница 113: ...iPECS LIK Feature Description Operation Manual Issue 6 1 93 Related Features Hardware iPECS Phone...
Страница 136: ...iPECS LIK Feature Description Operation Manual Issue 6 1 116 4 System Hold Recall Timer PGM 180 Btn 6...
Страница 168: ...iPECS LIK Feature Description Operation Manual Issue 6 1 146 Manual section 4 4 2...
Страница 176: ...iPECS LIK Feature Description Operation Manual Issue 6 1 153 iPECS 1200 2000 31999...
Страница 183: ...iPECS LIK Feature Description Operation Manual Issue 6 1 158 Hardware...
Страница 197: ...iPECS LIK Feature Description Operation Manual Issue 6 1 171 Admin Program Manual...
Страница 223: ...iPECS LIK Feature Description Operation Manual Issue 6 1 196 fields in the report...
Страница 234: ...iPECS LIK Feature Description Operation Manual Issue 6 1 205 apply...
Страница 244: ...iPECS LIK Feature Description Operation Manual Issue 6 1 214 Listed message x the number of all message waiting...
Страница 254: ...iPECS LIK Feature Description Operation Manual Issue 6 1 222 Step 2 1 Mail Box...
Страница 257: ...iPECS LIK Feature Description Operation Manual Issue 6 1 225 Hardware...
Страница 259: ...iPECS LIK Feature Description Operation Manual Issue 6 1 227 To mark urgent and private press 4...
Страница 275: ...iPECS LIK Feature Description Operation Manual Issue 6 1 240 Hardware...
Страница 285: ...iPECS LIK Feature Description Operation Manual Issue 6 1 249 press PGM button will not activate a linked station...
Страница 333: ...iPECS LIK Feature Description Operation Manual Issue 6 1 296 1 PGM FLEX PGM 82 SAVE...
Страница 341: ...iPECS LIK Feature Description Operation Manual Issue 6 1 303 Signal Voice port 2 Signal Voice port 4...
Страница 366: ...iPECS LIK Feature Description Operation Manual Issue 6 1 327 Hardware iPECS Phone...
Страница 426: ...iPECS LIK Feature Description Operation Manual Issue 6 1 385 4 CODEC...
Страница 429: ...iPECS LIK Feature Description Operation Manual Issue 6 1 388 6 Shorter timer will take more traffic on network...
Страница 431: ...iPECS LIK Feature Description Operation Manual Issue 6 1 390 DTMF RELAY...
Страница 462: ...iPECS LIK Feature Description Operation Manual Issue 6 1 417 RTP Diversion Method is automatically set to Non Recursing...