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Chapter 6 Troubleshooting
Cut sheet feed error
Double-feed of cut sheets.
This could be due to the rea-
sons below.
•
Cut sheets were inserted
upside down or back-
wards
•
Confirmation mode is
configured so this condi-
tion causes an error
•
Generation of noise by
MICR was detected
•
Specified print data is lon-
ger than the cut sheet
length
•
If cut sheets were inserted
u p s i d e d o w n o r b a c k -
wards: Orient cut sheets
correctly when loading
them.
)
•
When the confirmation
mode is configured so this
condition causes an error:
Follow the instructions
provided by the applica-
tion.
•
When generation of noise
by the MICR was detected:
Scan again.
•
When the specified print
data is longer than the cut
sheet length:
Specify print data that is
shorter than the length of
the cut sheets.
Auto-cutter error
The auto cutter home posi-
tion cannot be detected.
Remove the jammed ro ll
paper or the foreign matter
from inside the roll paper
cover. With the roll paper
cover closed, turn the prod-
uct back on.
Cartridge recognition error
Ink information writing is not
be performed correctly.
Check if the ink cartridge is
installed correctly.
(
“ I n s t a l l i n g t h e I n k C a r -
)
Or you should replace the ink
car tridge with a new one.
(
“ R e p l a c i n g t h e I n k C a r -
)
LCD display
Error name
Error details
Solution
