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Chapter 5 Handling the Product
Cleaning the Product
Cleaning the Exterior
After turning of the product, use a slightly damp cloth to wipe it off. Before doing so, be sure to unplug the AC
cable from the power outlet.
Cleaning the Thermal Head and Platen Roller
Epson recommends cleaning the thermal head to maintain receipt print quality. We recommend cleaning peri-
odically (about once every 3 months). To clean the thermal head, use a cotton swab moistened with an alcohol
solvent (ethanol or isopropyl alcohol).
Depending on the roll paper used, paper dust may stick to the platen roller and the paper may not be fed cor-
rectly. To remove the paper dust, clean the platen roller with a cotton swab moistened with water. Turn on the
product power only after the water has completely dried.
CAUTION
Do not use alcohol, benzine, thinner, trichloroethylene, or ketone based solvent to clean the exterior
of the printer.
Doing so may deform or damage the plastic and rubber parts.
CAUTION
•
The thermal head may be very hot after printing. Do not touch the thermal head or components
around it for cleaning immediately after printing. Wait for some time to allow the thermal print
head to cool down before cleaning it.
•
Take care to avoid scratching the thermal print head with your fingers or hard objects.
Thermal head
Platen roller
