299
Troubleshooting
For Windows users
The Problem Solver HTML manual provides you with tips to help
solve any problems you may encounter when using your printer.
If you encounter a problem, access the Problem Solver in one of
the following ways:
❏
From the Windows Start menu
Click
Start
, point to
Programs
(For Windows Me, 2000,
NT 4.0, 98 and 95 users) or
All Programs
(For Windows XP
users) and then to
EPSON
, then click
ESP950 Problem Solver
.
❏
From Status Monitor 3
Click
Technical Support
in the Status Monitor 3 dialog box.
❏
From your printer software
Click
Technical Support
on the Main menu of the printer
software.
If you cannot solve your problem using the Problem Solver,
contact Technical Support for assistance by clicking the
Technical Support Web Site
link in the Problem Solver.
For Macintosh users
EPSON's Technical Support Web Site provides help with
problems that cannot be solved using the troubleshooting
information in your printer documentation.
To access Technical Support, insert the CD in the CD-ROM drive
and double-click the
EPSON
icon, then select
Technical Support
Web Site
and click
.