307
Troubleshooting
❏
Make sure the
MicroWeave
check box is selected when
available in the Advanced dialog box. For Windows users, see
“Making Advanced settings” on page 142 for details. For
Macintosh users, see “Making Advanced settings” on page
199.
Incorrect or missing colors
Try one or more of these solutions:
❏
Change the Color setting in your printer software to
Color
.
For instructions, see “Using the Automatic mode” on page
138 for Windows or “Using the Automatic mode” on page 196
for Macintosh.
❏
Adjust the color settings in your application or in your printer
software’s Advanced dialog box. For instructions, see
“Making Advanced settings” on page 142 for Windows or
“Making Advanced settings” on page 199 for Macintosh.
❏
Run the Head Cleaning utility. If colors are still incorrect or
missing, replace the color ink cartridge. If the problem
persists, replace the black ink cartridge. See “Replacing Ink
Cartridges” on page 271 for details.
❏
Do not use ink cartridges beyond the expiration date printed
on the cartridge package. Also, if the printer has not been used
for a long time, replace the ink cartridges. See “Replacing Ink
Cartridges” on page 271.
Blurry or smeared printout
Try one or more of these solutions:
❏
Make sure that you are using the appropriate printer driver
for your printer.