Troubleshooting
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❏
Use only paper recommended by EPSON.
❏
Make sure that the printer is on a flat, stable surface that
extends beyond the printer base in all directions. The printer
will not operate properly if it is tilted.
❏
Make sure that your paper is not damaged, dirty, or too old.
Also, make sure that the printable side of the paper is face up
in the sheet feeder.
❏
Make sure that your paper is dry and that the printable side
is facing up. Also, make sure that you are using an acceptable
paper type. See “Paper” on page 336 for specifications.
❏
Clear all customized settings by selecting
Automatic
as the
Mode setting on your printer software’s Main menu
(Windows) or in the Print dialog box (Macintosh).
❏
If the paper is curled toward the printable side, flatten it or
curl it slightly toward the opposite side.
❏
Set the adjust lever to the
^
position, and make sure that the
Media Type setting in your printer driver is correct.
❏
Remove each sheet from the output tray as it is printed,
especially if you are using transparencies.
❏
If you are printing on glossy media or transparencies, place a
support sheet (or a sheet of plain paper) beneath the stack. Or,
load only one sheet at a time.
❏
Do not touch or allow anything to come into contact with the
printed side of transparencies or paper with shiny finishes.
After printing, documents that are printed on transparencies
or glossy media should not be handled for a few hours to
allow the ink to set.
❏
Run the Head Cleaning utility.