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If the printer’s lights come on or flash, check the explanations listed below.
Lights
Explanation
Green power
light flashes
The printer is receiving a print job, replacing an ink cartridge,
charging ink, or cleaning the print head, or a camera is
connected to the
PictBridge port.
Red paper
light
is on and green
power light
flashes
If you’re printing on paper, your paper ran out or multiple pages
have fed at once. Load or reload paper, then press the
paper button to resume printing.
If you’re printing on a CD or DVD, the CD/DVD tray is not
inserted. Follow the instructions in Inserting a CD or DVD to
insert the tray, then press the
paper button.
Red paper
light
flashes and green
power light
flashes
If you’re printing on paper, it is jammed in the printer. Press the
paper button to eject the paper. If that doesn’t work, turn
off the printer, open the cover, and remove all the paper inside,
including any torn pieces. Then turn on the printer, reload paper,
and press the
paper button.
If you’re printing on a CD or DVD, the CD/DVD tray has not
ejected. Pull out the tray and press the
paper button.
Red ink
light
flashes
An ink cartridge is nearly expended. Check the message that
appears on your screen to determine which cartridge is nearly
expended or follow the instructions in Checking the Ink Status.
Make sure you have a replacement cartridge.
Red
ink light and
green power
light
are on
An ink cartridge is expended or not installed. Make sure you
have a replacement cartridge, then follow the steps in
Replacing an Ink Cartridge to install it.
If you have just installed a new cartridge, it may be incompatible
with the printer or incorrectly installed. Reinstall it or replace it
with a compatible cartridge, as described in Replacing an Ink
Cartridge.
Red paper
and
red
ink lights flash
rapidly
Paper is loaded for printing, but the CD/DVD tray guide is open.
If you want to print on paper, close the CD/DVD tray guide. If
you want to print on a CD or DVD, remove the paper from the
sheet feeder.
Green power
light is on; red
paper and red
ink lights flash
alternately
An unsupported device is connected to the
PictBridge port.
Only devices compatible with PictBridge or USB DIRECT-PRINT
can be connected to this port. See Direct Printing from a Digital
Camera or Camera Phone.