Troubleshooting
Page 173
Your printer switches to the modem port or won’t confirm on the printer
port (Macintosh)
Your printer icon doesn’t appear in the Chooser (Macintosh)
Your application program can’t open your image file (Macintosh)
The “SC 900 cannot be used” message appears (Macintosh
)
Possible cause
Solution
You’re using an
AppleTalk cable.
Make sure you’re using a standard LaserWriter II cable. See
for more information.
Possible cause
Solution
Your Macintosh has
extension conflicts.
Disable Quick Draw
®
GX in the Extensions Manager. Make sure EPSON
Monitor3 and SC 900 are enabled, and then restart your Macintosh.
Possible cause
Solution
Not enough memory
is allocated to the
application.
Highlight the program icon and select Get Info from the File menu, then
increase the memory allocated to the application.
Possible cause
Solutions
The printer software
has been corrupted.
Remove and reinstall the printer software as described in
. Then, in the Extensions Manager, disable Quick Draw
GX, enable EPSON Monitor3 and SC 900, and restart.
color900.book Page 173 Wednesday, January 6, 1999 12:39 PM