
Configuring Remote Support
100
VGA Grid User Guide
Enable connection to
maintenance server
The VGA Grid establishes an outgoing TCP connection
to the Epiphan maintenance server using TCP port
30. Using this connection, the device sends
information to the Epiphan maintenance server and
Epiphan Support can use this connection to remotely
log into the device.
Server Address
The address of the Epiphan maintenance server. This
address is usually
epiphany.epiphan.com
. Only
change this address if required, and only if
recommended by Epiphan Support. For example, this
might be changed to a numeric IP address if the
System cannot connect to a DNS server.
Server Port
The Epiphan maintenance server’s port number.
You can enable and disable remote support and the connection to the maintenance
server independently.
The following table describes the results of different configurations:
Table 21 Different Results by Enabling/disabling Remote Support and Connection to the
Maintenance Server
Enable
Remote
Support
Enable
Connection to
Maintenance
Server
Result
Yes
Yes
The VGA Grid connects to the Epiphan maintenance
server. If required, Epiphan Support can remotely
connect to the device with special access privileges.
No
Yes
The VGA Grid connects to the Epiphan maintenance
server. Epiphan Support can remotely connect to the
Web admin interface with the same access privileges
as an administrator.
Yes
No
The VGA Grid does not connect to the Epiphan
maintenance server. If required, Epiphan Support can
remotely connect to the device with special access
privileges. If you provide remote access to your
network in some other way (for example, using port
forwarding). Contact Epiphan Support for assistance.
Содержание VGA Grid
Страница 8: ... Table of Contents 4 VGA Grid User Guide 22 List of Figures 115 23 Configuration Worksheet 120 ...
Страница 23: ...Getting Started 19 VGA Grid User Guide Figure 10 Web Admin Interface s Main Menu ...
Страница 26: ...Signal Flow Diagrams 22 VGA Grid User Guide Figure 11 Data Capture Flow Figure 12 Data Recording Flow ...
Страница 116: ...Sample Configurations 112 VGA Grid User Guide Quality parameter 40 for MJPEG only ...
Страница 125: ...Configuration Worksheet 121 VGA Grid User Guide ...