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Configuring Remote Support
90
DVI Broadcaster DL User Guide
Figure 62 Video Stream with a Configured Logo
15
Configuring Remote Support
The DVI Broadcaster DL uses remote support settings to communicate with the
Epiphan maintenance server. When enabled, communicating with the maintenance
server allows Epiphan to review the device configuration, firmware version, and
other basic operating parameters. If you contact Epiphan Support for help with the
DVI Broadcaster DL, the support team can use this maintenance information to help
remotely troubleshoot the problem.
The DVI Broadcaster DL device does not send private information to the Epiphan
maintenance server, just basic operation and configuration information. The amount
of traffic sent to the Epiphan maintenance server is small and should not affect the
network or Internet throughput.
By default, communication with the Epiphan maintenance server uses a TCP port 30.
The default address of the Epiphan maintenance server is
epiphany.epiphan.com
.
The DVI Broadcaster DL must be able to find a DNS server to resolve the default
address and then must be able to connect to this address on the Internet using TCP
port 30. If the DVI Broadcaster DL’s network settings are set to use DHCP, it gets the
Содержание DVI Broadcaster DL
Страница 13: ...Physical Attributes 9 DVI Broadcaster DL User Guide Figure 4 DVI to DVI Cable ...
Страница 20: ...Getting Started 16 DVI Broadcaster DL User Guide Figure 7 Web Admin Interface s Main Menu ...
Страница 25: ...Signal Capture 21 DVI Broadcaster DL User Guide Figure 8 Frame Grabber Adjustments ...
Страница 93: ...Stream Branding 89 DVI Broadcaster DL User Guide Figure 61 Stream Branding ...
Страница 112: ...Configuration Worksheet 108 DVI Broadcaster DL User Guide ...