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Configuring Remote Support  

 
92 

DVI Broadcaster DL User Guide 

 

Figure 63 Remote Support Configuration 

 

 

 

Table 16 

Remote Configuration Options 

Enable Remote Support 

Allow Epiphan Support to log into the DVI 
Broadcaster DL with special access privileges to 
troubleshoot problems. 

Enable connection to 
maintenance server 

The DVI Broadcaster DL establishes an outgoing TCP 
connection to the Epiphan maintenance server using 
TCP port 30. Using this connection, the device sends 
information to the Epiphan maintenance server and 
Epiphan Support can use this connection to remotely 
log into the device. 

Server Address 

The address of the Epiphan maintenance server. This 
address is usually 

epiphany.epiphan.com

. Only 

change this address if required, and only if 
recommended by Epiphan Support. For example, this 
might be changed to a numeric IP address if the DVI 
Broadcaster DL cannot connect to a DNS server. 

Server Port 

The Epiphan maintenance server’s port number. 

 
You can enable and disable remote support and the connection to the maintenance 
server independently.  
The following table describes the results of different configurations:  
 
 
 
 
 
 
 
 

Содержание DVI Broadcaster DL

Страница 1: ...Epiphan Technical Documentation 2013 Epiphan Systems Inc All Rights Reserved June 2013 DVI Broadcaster DL User Guide www epiphan com ...

Страница 2: ...ter DL Warranty All Epiphan Systems products are provided with a 100 return to depot warranty for one year from the date of purchase Technical Support Epiphan is staffed by a professional support team If after checking the FAQs for your product on the Epiphan website and re installing the Epiphan driver software where applicable you continue to have outstanding issues email a problem report to sup...

Страница 3: ...ND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET OR PRODUCT INSTALLATION SOFTWARE PACKAGE THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY REFERENCE IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY CONTACT YOUR EPIPHAN REPRESENTATIVE FOR A COPY PRODUCT DESCRIPTIONS AND SPECIFICATIONS REGARDING THE PRODUCTS IN THIS MANUAL ARE S...

Страница 4: ...T LIMITATION EPIPHAN DOES NOT WARRANT THAT i THE INFORMATION IS CORRECT ACCURATE RELIABLE OR COMPLETE ii THE FUNCTIONS CONTAINED ON THE EPIPHAN WEB SITE WILL BE UNINTERRUPTED OR ERROR FREE iii DEFECTS WILL BE CORRECTED OR iv THIS WEB SITE OR THE SERVER S THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPNENTS EPIPHAN SPECIFICALLY DISCLAIMS ALL REPRESENTATIONS WARRANTIES AND CONDITIO...

Страница 5: ...e IP Address of the DVI Broadcaster DL 13 4 5 Users Logging 14 4 5 1 The Administrator User 14 4 5 2 The Operator User 15 4 5 3 The Viewer User 15 4 6 Web Admin Interface 15 5 Video Formats and Standards 18 6 Signal Capture 19 6 1 Connecting Input Sources 19 6 1 1 Connecting DVI or HDMI Input Sources 19 6 1 2 Connecting Audio Input Sources 19 6 2 Frame Grabber Adjustments 19 7 Stream Setup 23 7 1 ...

Страница 6: ...SB Flash Drive 55 9 9 Automatic File Upload 57 9 9 1 Configuring Automatic File uploads 59 9 9 2 Configuring a CIFS Client 60 9 9 3 Configuring an RSync Client 62 9 9 4 Configuring an FTP Client 62 9 9 5 Testing the Automatic File Upload 63 9 10 FTP Server 64 10 Networking 65 10 1 Connecting Directly to the System 65 10 1 1 Rescue Settings 66 10 1 2 Connecting Directly to the DVI Broadcaster DL 66...

Страница 7: ...Broadcaster DL 83 11 6 3 Backing up Current Configuration 83 11 6 4 Restoring Configuration from File 84 11 6 5 Shutting down the DVI Broadcaster DL 84 11 7 DVI Broadcaster DL System Information 84 12 Serial Port Configuring 85 13 Customizing Presentation and Web Content 86 14 Stream Branding 87 15 Configuring Remote Support 90 16 Disk Check 93 17 Disk Status Information 94 18 Configuring using a ...

Страница 8: ...dressing or it can be manually configured to use static IP addressing to connect to the network It supports a 100Mbps Ethernet connection For more advanced users the DVI Broadcaster DL can also be configured prior to connecting it to the network This is done by connecting a workstation directly to the DVI Broadcaster DL using its Ethernet port Upon connecting to an Ethernet network the DVI Broadca...

Страница 9: ...the number of expected viewers How are the viewers going to stream the broadcast What are the network capabilities on the broadcast side and on the viewer side Should a Content Distribution Network be used For further details on broadcasting strategies please refer to Streaming 3 Physical Attributes 3 1 System Hardware Features The DVI Broadcaster DL device is a 202mmx105mmx35mm 7 95 x4 13 x1 38 u...

Страница 10: ...he DVI Broadcaster DL device Ethernet port is auto sensing The front panel is illustrated below Figure 2 Front View of the DVI Broadcaster DL Below is a chart detailing the connectors found on the front panel Table 2 Summary of Connectors on the Front Panel Number Connector Description 3 Factory Reset Button Resets the DVI Broadcaster DL back to its factory configuration defaults In order to avoid...

Страница 11: ...e blue LED blinks during video signal test operation and when the system tunes video parameters Blue LED The blue LED blinks to indicate that the DVI Broadcaster DL is recording received images If the files are not being recorded the blue LED remains off Note Sometimes it may take more than 20 minutes to power up the device During this time the blue LED is on and the green LED is blinking It means...

Страница 12: ...tion describes a subset of connectors cables and adapters that are known to be compatible with the DVI Broadcaster DL 3 2 1 3 5 mm Mini jack A 3 5mm mini jack connector is used to carry audio signals It can be connected to DVI Broadcaster DL to its Audio In port Figure 3 3 5mm Mini jack 3 2 2 DVI to DVI Cable Connects a DVI source to the DVI Broadcaster DL s DVI port This cable is included with th...

Страница 13: ...Physical Attributes 9 DVI Broadcaster DL User Guide Figure 4 DVI to DVI Cable ...

Страница 14: ...to DVI Adapter Connects an HDMI source to either of the DVI Broadcaster DL s DVI ports This adapter is included with the DVI Broadcaster DL Figure 5 HDMI to DVI Adapter 3 2 4 RJ 45 Male Connects the DVI Broadcaster DL to an Ethernet network Figure 6 RJ 45 Male Cable ...

Страница 15: ...Broadcaster DL to an AC power outlet with the PoE adapter injector connected to an Ethernet cable and plugged into the DVI Broadcaster DL s RJ45 Ethernet port Regardless of the power source once connected the DVI Broadcaster DL now powers up Its power and activity LEDs will now light up following their start up sequence 4 2 Confirm Input Signal is Received Confirming that the input signal is being...

Страница 16: ...e following conditions should be met depending on your OS Microsoft Windows you must install Bonjour Print Services as explained below To install Bonjour Print Services on a Windows machine 1 Use the following URL http support apple com kb DL999 2 Click Download 3 Follow the system prompts to download the application on your computer MacOS X Bonjour software which is used for service discovery com...

Страница 17: ... password 5 Enter the following information User Name admin Password configured password return there is no default password so unless a password has been configured just hit return The Web admin interface opens Alternatively the Network Discovery Utility can be used to retrieve the DVI Broadcaster DL s IP address and access to the Web admin Interface will be done using a browser 4 4 3 Logging int...

Страница 18: ...e viewer user the user name is viewer Each can be assigned a password but their user names cannot be altered It is not possible to create new user names Important When you install firmware for the first time after purchasing the device no default passwords are set 4 5 1 The Administrator User The administrator user is granted rights to log into the DVI Broadcaster DL and perform any of the followi...

Страница 19: ... the recorded files and perform network diagnostics As a default the operator user does not come with a factory configured password Configuring an operator password is optional 4 5 3 The Viewer User The viewer user is granted rights to log in to view broadcasts and does not have any administrative ability As a default the viewer user does not come with a factory configured password Configuring a v...

Страница 20: ...Getting Started 16 DVI Broadcaster DL User Guide Figure 7 Web Admin Interface s Main Menu ...

Страница 21: ...VI Broadcaster DL internal solid state memory using an FTP client and the administrator operator or viewer account Network Change the DVI Broadcaster DL network configuration Date and Time Change DVI Broadcaster DL date and time settings Access passwords Change the admin viewer and operator account password Serial Port Integrate the DVI Broadcaster DL with other equipment featuring an RS 232 port ...

Страница 22: ...ter DL can stream video using Flash H 264 ASF MPEG4 or H 264 codecs Motion JPEG RTSP MPEG4 or H 264 codecs or MPEG TS H 264 A quick definition of these video streaming methods and the type of application that a viewer would use to watch that particular video stream is now provided The Adobe Flash Video file type is proprietary but is supported on most web browsers and on many media players includi...

Страница 23: ...s are connected to the DVI Broadcaster DL using the DVI input port How this connection is made and using which cable is dependent on the input source DVI input sources are connected using the DVI to DVI cable HDMI input sources are connected using the HDMI to DVI adapter These sources should only be non copy protected content Note that an HDMI signal containing audio will not be captured 6 1 2 Con...

Страница 24: ...lems that can only be fixed by making image adjustments The Frame Grabber adjustments page within the Web admin interface contains most of the information needed to make image adjustments This includes a brief description of the effect created as a result of each adjustment and the adjustment range To make an adjustment add a value to one or more fields and select Apply To clear any adjustments de...

Страница 25: ...Signal Capture 21 DVI Broadcaster DL User Guide Figure 8 Frame Grabber Adjustments ...

Страница 26: ... the image up or down Horizontal shift Configure the horizontal shift to offset the captured image s position For example a captured image that is shifted slightly to the right or horizontally can be corrected with minor adjustments to the horizontal shift settings Increasing or decreasing the value entered in the Horizontal Shift field shifts the image to the right or left Phase Not used PLL adju...

Страница 27: ... of the interface To select the video codec 1 Click the Stream Setup option 2 Click an arrow in the Codec field 3 Select the required codec from the drop down list The following values are available for selection H 264 MPEG4 Motion JPEG After you have specified required video and audio codecs as described in this section and in the Select Audio Format section click the Info menu option of the Web ...

Страница 28: ...casts 3 High for broadcast and disc storage applications This parameter can be set for the H 264 codec only Enhanced compatibility mode h 264 slicing for RTP This parameter provides operating stability if the transmitted video audio stream is not quite supported by the viewer s equipment When this parameter is activated each picture is subdivided into one or more slices The slice is given increase...

Страница 29: ...e resolution can help to reduce bandwidth usage Key frame interval Controls the number of frames Key frames define the starting and ending points of any smooth transition Limit frame rate Enter a value in terms frames per second This field is used to set a frame rate that is lower than the maximum frame rate at which the DVI Broadcaster DL can capture images Reducing the frame rate reduces the num...

Страница 30: ... 2 Audio Configuration Use the Audio section of the Web admin interface to configure the audio settings that control the audio input All available video formats support audio except Motion JPEG Figure 11 Audio Configurable Options Table 8 Audio Configurable Options Input Source Select the input source Line Mic pre amplified signal Input Amplifier Volume Reduce the input volume if the line in signa...

Страница 31: ...eaming multimedia content on limited capacity channels since it is the maximum bit rate that matters not the average Therefore CBR would be used to take advantage of all of the channel capacity Storage Means Variable Bitrate Encoding VBR will be used This produces a better quality to space ratio compared to a CBR file of the same data VBR files vary the amount of output data per time segment and t...

Страница 32: ...gs pane in the control interface can be accessed by clicking the Stream Setup option from the menu Select the Enable audio checkbox and specify the audio signal parameters Table 10 Audio settings Enable audio Select this checkbox to enable audio for the broadcast Audio format You can select the following audio formats MP3 a common audio format for consumer audio storage Raw PCM Pulse Code Modulati...

Страница 33: ... Audio Settings 8 Streaming There are several decisions that need to be made when planning the creation of a broadcast besides its exact content of the broadcast Will the broadcast include an audio component coming from an analog audio source What video format to use what video standard to use how to stream the broadcast are all questions that have to be answered when creating a broadcast Most of ...

Страница 34: ...t support audio from an external source It also depends on how the intended viewers are planning to receive and play the broadcast Keep in mind that browser viewer capabilities and compatibilities are subject to change With the DVI Broadcaster DL video codec for streaming is selected by an administrator After this action the system creates a list of available streaming formats for this codec The f...

Страница 35: ...rce and rapidly provides this content to numerous users by duplicating the content on multiple servers and directing the content to users CDN distributes a heavy load of traffic to multiple locations in order to avoid congestion on a network that could impact a user s Internet experience A CDN is highly scalable and can make financial sense to website owners as you will not need to pay for additio...

Страница 36: ...H 264 codec for CDN streaming Using CDN it is possible to set a user name and a password for the broadcast Each viewer will have to request it from you before viewing the broadcast This function allows you to manage access to your content ensuring visibility only to the appropriate and authorized viewers Figure 15 Using a CDN Service Increases Scalability of Concurrent Viewers The Publish Stream f...

Страница 37: ...ty is available only for the H 264 video codec 8 2 1 Using Epiphan tv Portal for Streaming To set up and perform streaming via Epiphan tv portal 1 Click the Publish Stream option in the main menu of the control interface 2 Select to xxxxx epiphan tv from the Publish drop down list where xxxxx is the unique serial number of the DVI Broadcaster DL 3 Select Enable publishing and click Apply The syste...

Страница 38: ...tners Figure 17 System Message in Case of Excessive Bitrate Speed Figure 18 System Message after Setting H 264 codec and Reducing Bitrate Now connection through the media tunnel is established The DVI Broadcaster DL starts streaming to the Epiphan s portal epiphan tv It is required to set up audio format as MP3 when streaming through the epiphan tv This setting is performed in the control interfac...

Страница 39: ...eam Embedding Direct URL Displays a list of URLs for different types of broadcasting Refer to Figure 22 Listing of Direct URLs 7 Click Switch to button and select a plugin for viewing the stream 8 If you need to embed the stream into your web page click Embed to obtain the code 9 Click Direct URL to obtain the list of URLs for different types of broadcasting Figure 19 Epiphan s Portal ...

Страница 40: ...Direct URLs Alternatively you can configure DVI Broadcaster DL to stream their content through epiphan tv directly on the portal To view the stream directly on the portal 1 Type http epiphan tv in the address bar of your browser 2 Enter serial number of DVI Broadcaster DL It is displayed in the Info section of the Web admin interface 3 Click the Go button ...

Страница 41: ... option 1 Select RTSP Announce from the drop down list 2 Enter the host server name For example 172 20 1 50 3 Enter the number of port which is used for streaming to server Usually for RTSP streaming it is port 554 4 In the Mount point field enter the full path to locate an SDP file on server This path is provided by the CDN provider 5 The RTSP protocol uses UDP or TCP as transport layers If your ...

Страница 42: ...nantly within a high bandwidth corporate LAN and not on Internet based architectures Multicast RTP streaming is not usually propagated outside the LAN though it may be propagated through VPNs connecting several LANs Multicast transmission is available during RTP streaming RTP UDP Push streaming allows you to direct video to a server or client and generates an SDP file containing the stream descrip...

Страница 43: ...ylist To use the RTP UDP Push streaming you must configure the following streaming settings in the Web Admin interface Video codec H 264 Audio codec MP3 or AAC Using the first of these options it is possible to configure RTP UDP transporting for the MPEG TS stream To use this option 1 Select Publish Stream from the main menu 2 Select using MPEG TS for RTP UDP Push from the drop down list 3 Enter a...

Страница 44: ...ansporting for the MPEG TS stream select using MPEG TS for UDP Push from the drop down list To use the UDP Push streaming you must configure the following streaming settings in the Web Admin interface Video codec H 264 Audio codec MP3 or AAC To use this option 1 Select Publish Stream from the main menu 2 Select using MPEG TS for UDP Push from the drop down list 3 Enter a destination multicast IP a...

Страница 45: ...s connected to a network it automatically establishes working configuration with the media player and can share the data stream To use the UPnP functionality you must configure the following file and streaming settings in the Web Admin interface Video codec H 264 Audio codec MP3 or AAC Alternatively you may configure UPnP without selecting any audio codec File type MPEG TS to obtain access to the ...

Страница 46: ...e Share recorded files through UPnP checkbox if you want to share recorded files only If none of these check boxes is selected the media server will not be displayed on the local network 5 Connect your media player to your TV set 6 Power on the media player and select the UPnP option in the player s interface Figure 27 UPnP Option in the Media Player s Interface 7 Select the media server The media...

Страница 47: ...L User Guide Figure 28 Live Streams and Recorded Files Folders 8 Select the folder and the required stream or recorded file All files are sorted by date Last 24 hours last month last week older Figure 29 Sorted Files in the Folders ...

Страница 48: ...available for all formats except from Motion JPEG 8 4 1 Retrieving the Stream s URL for Broadcasting In order for viewers to log in and view a stream the administrator must release the URL s of the stream The administrator is able to provide separate URLs for the stream coming in from the DVI Broadcaster DL video input ports and audio input ports Alternatively one URL can be provided that includes...

Страница 49: ...min Interface s Live View Feature The second method for retrieving the desired broadcast URLs is to use the Web Admin interface s Live View Feature This feature not only shows the current broadcast to the administrator but also provides the broadcast URL By clicking on the Live View button from the main menu a preview of the current broadcast s videos appear in the web browser Under the broadcast ...

Страница 50: ...will also provide the IP Address or the URL to be used by the viewer s browser To log in to view the broadcast using a browser 1 Start any web browser 2 Browse to the IP address of the DVI Broadcaster DL s broadcast stream For example if the IP address of the DVI Broadcaster DL s broadcast is 172 20 1 33 then browse to http 172 20 1 33 3 Enter the following User Name viewer Password enter the view...

Страница 51: ...n order to log in The administrator will also provide the IP Address or the URL to use within the media player To log in to view a stream using a media player 1 Launch the media player 2 Use the Menu bar to open the URL dialog box and enter the URL address of the stream 3 When prompted enter the following a User name viewer b Password enter the viewer password c Press Enter 4 The stream begins to ...

Страница 52: ...reaming format can be viewed with the Windows Media Player or the VLC Media Player Additional codecs may need to be installed to view ASF files This file type supports H 264 and MPEG4 standards This video supports analog audio from an external source The Motion JPEG file type records each frame in the video in JPEG format and can be viewed using most web browsers This video format does not support...

Страница 53: ...No audio codec MPEG 4 LPCM MPEG 4 G 711 MPEG 4 MP3 MPEG 4 AAC MJPEG No audio codec The following table displays the compatibility between the video audio codecs and the file formats during data recording Video Audio AVI MOV MPEG TS H 264 No audio codec H 264 LPCM H 264 G 711 H 264 MP3 H 264 AAC MPEG 4 No audio codec MPEG 4 LPCM MPEG 4 G 711 MPEG 4 MP3 MPEG 4 AAC MJPEG No audio codec ...

Страница 54: ...VI Broadcaster DL For organizing recorded video files may need to be renamed All of these management tasks are available via the DVI Broadcaster DL s Web admin Interface 9 1 Selecting Recording File Format The format of the record is specified using the Recorded Files button of the Web admin interface Figure 34 Select Recording Format 1 Use the File Type drop down list to select the recording form...

Страница 55: ...size limit is exceeded the system starts recording data to a new file Size limit Specify the maximum size of the recorded file When either the time limit or the size limit is exceeded the system starts recording data to a new file 9 3 Selecting File Prefix You can specify a prefix to the recorded file names All recorded files will start with this prefix If you have not specified any prefix the sys...

Страница 56: ... value Figure 36 Recorder Status To start a recording click the Start button in the Recorder status section of the main menu To stop a recording click the Stop button in the Recorder status section of the main menu To close the file being recorded and start recording to a new file click the Reset button Or alternatively click Stop and click the Start button again It is possible to specify whether ...

Страница 57: ... into the device as the administrator user Refer to Epiphan s EpiphanTouch App for iPad iPhone iTouch section for details 9 7 Recorded Files The Recorded Files page lists all of the video files recorded by the DVI Broadcaster DL and that are saved on it It is accessed by clicking the Recorded Files button from the Web admin interface s main menu For each file the list includes the name of the file...

Страница 58: ...ce on the solid state memory Files can be selected one at a time or multiple files can be selected to be deleted Alternatively there is a Delete All button that allows deleting all files that have been previously downloaded This can be a time consuming operation 1 Click Recorded Files 2 To delete individual recordings select the Delete File icon beside the file you want to delete To delete multipl...

Страница 59: ...file that is to be viewed 3 The system will suggest you to open the file with the computer s configured default player For example for systems running Windows the default player is the Windows Media Player 4 The player opens the window with the recording 9 8 File Transfer of Recorded Files The DVI Broadcaster DL provides several options to automatically copy recordings to a network storage locatio...

Страница 60: ...roadcaster DL copies to the inserted USB flash drive only files recorded before inserting the flash drive starting from the oldest record to the newest The flash drive s LED if any will be blinking indicating data transfer The DVI Broadcaster DL can copy maximum 100 recorded files to the flash drive If you are making new recordings during copying data to the flash drive these new recordings will n...

Страница 61: ...reached from the Web admin interface s main menu by clicking on Automatic File Upload By uploading recorded broadcast files to another network device these broadcasts become available to be viewed from other device besides the DVI Broadcaster DL This feature also provides a method of automatically archiving recorded broadcast files after they are closed Note that the files that are currently being...

Страница 62: ...ad the video files to This path must match an actual path on the server If a path is not entered the files are uploaded to the root location Remove after upload If you select this checkbox the video files will be deleted on DVI Broadcaster DL after uploading In case the check box is not selected the system check if there is enough place for a new file based on the size limit value please refer to ...

Страница 63: ...s every 1 6 12 or 24 hours 4 Set Remote Path to the path on the upload server to upload the video files to This path must match an actual path on the server If a path is not provided the files are uploaded to the root location 5 Select the Remove after upload checkbox to delete all video files on the DVI Broadcaster DL after uploading them 6 Select Mark file as downloaded to keep the files on the ...

Страница 64: ... the first hour those five video files are uploaded One hour later all of the video files saved since the start of that hour are uploaded Video files saved before you selected Apply are not uploaded For files saved before Automatic File upload is configured a manual upload process will have to be done 9 9 2 Configuring a CIFS Client Use the CIFS client configuration to have the DVI Broadcaster DL ...

Страница 65: ...rver share This is the CIFS share name or the name of the Windows shared folder on the CIFS server 5 If required enter the name of the CIFS Domain The Domain can be a Windows Domain or Work Group name 6 Enter the Login and Password required to authenticate with the CIFS server to connect to the server share 7 Select the Use temp file check box to upload a temporary file This prevents you from usin...

Страница 66: ...e which is a directory on the RSync server 4 Enter the Login and Password required to authenticate with the RSync server to connect to the server share 5 Select the Checksum checkbox to enable computing checksums algorithm applied during file synchronization between sender and recipient servers 6 Select Apply The DVI Broadcaster DL will then attempt to connect to the RSync server To view messages ...

Страница 67: ... Login and Password required to authenticate with the FTP server to connect to the server 5 Select the Use temp file check box to upload a temporary file This prevents you from using a file which is not fully uploaded yet After the file is uploaded it is renamed to its original name 6 Select Apply The DVI Broadcaster DL will then attempt to connect to the FTP server To view messages about whether ...

Страница 68: ... file upload to view the log Verify that the client configuration and Automatic File Upload configuration settings are correct Check the remote device s root path if the remote path is incorrectly configured the broadcast file will be uploaded to that location Check the Recorded Files page from the Web admin interface If the Remove after upload checkbox is selected the uploaded file should have be...

Страница 69: ...onnect to the DVI Broadcaster DL using the factory default network settings This method must be used if the network where the DVI Broadcaster DL resides does not have a DHCP server you have lost the correct network settings or it is desired to simply connect a capture workstation and the DVI Broadcaster DL without a router by simply using a direct connect Ethernet cable The next section discusses ...

Страница 70: ...er if needed 2 Temporarily change the network configuration on the workstation to the following a Static IP assignment b IP address 192 168 255 249 c Subnet mask 255 255 255 252 3 Establish an Ethernet connection between the DVI Broadcaster DL and the workstation by one of the following methods a Connect the DVI Broadcaster DL s Ethernet port to the same Ethernet network as the workstation b Conne...

Страница 71: ...he DVI Broadcaster DL to allow for further configuring of the device There are tools that will return the DVI Broadcaster DL s IP address Epiphan provides two such tools and they are described in the following section Alternatively contact the relevant network administrator to retrieve the DVI Broadcaster DL s IP address Regardless of the method used to obtain the DVI Broadcaster DL s IP address i...

Страница 72: ... EpiphanTouch finds provides the IP address and can be used as a remote control to start and stop broadcastings and recordings on the DVI Broadcaster DL It will list all Epiphan devices including the DVI Broadcaster DL operating on the same network as the iPhone iTouch or iPad that is running the EpiphanTouch application 10 2 2 1 To install and use EpiphanTouch from iTunes 1 Either follow the URL ...

Страница 73: ...s remote control feature select the desired DVI Broadcaster DL and log into the device as the administrator user See section The Administrator User for more details about logging into the DVI Broadcaster DL Figure 47 Log into the DVI Broadcaster DL as the Administrator 5 Start or stop video capturing and recording 10 3 Setting IP Address Changing the network configuration involves setting how the ...

Страница 74: ...etwork Mask Default Gateway and DNS Server that are valid for your network Ensure that this gateway setting is the gateway of your local LAN i e the local router Contact your network administrator if you are not sure what information to use The IP address Network Mask Default Gateway and DNS Server assigned must be compatible with your network 4 Select Apply to save these changes 5 Select Maintena...

Страница 75: ...connection it may result in packet loss or dropping Internet connection 5 The other fields can be left as is 6 Select Apply to save these changes 7 Select Maintenance 8 Select Reboot Now It takes a few minutes for the DVI Broadcaster DL device to reboot 9 After a few minutes log into the Web admin interface Logging into the Web admin interface can be done by a See the section Network Discovery of ...

Страница 76: ...nostic tool for displaying the route or path and measuring transit delays of packets across an Internet Protocol IP network Ping is a computer network administration utility used to test the reachability of a host on an IP network and to measure the round trip time for messages sent from the originating host to a destination computer This tool investigates the network connection between the host t...

Страница 77: ...tatistics about each machine Figure 49 Statistics displayed by the diagnostics tool after using the Ping utility Figure 50 Statistics displayed by the diagnostics tool after using the Traceroute utility 11 System Administration 11 1 Setting the Date and Time The date and time can be set manually or Time synchronization can be enabled on the DVI Broadcaster DL Configuring how the date and time is m...

Страница 78: ...ore information about NTP including a list of recommended NTP servers refer to the following webpage The NTP Public Services Project To get the correct time from the NTP server ensure that the correct Time Zone for the location of the DVI Broadcaster DL is selected If the DVI Broadcaster DL device cannot connect to the Internet and there is an RDATE server on the network you can set time synchroni...

Страница 79: ...configurable options for setting the date and time Table 13 Date and Time Configurable Options Time Zone Select the appropriate time zone Enable time synchronization This parameter enables time synchronization with a NTP or RDATE server Protocol Select the time protocol Server IP Enter the IP address of the NTP or RDATE server ...

Страница 80: ...ctions should be added The administrator user s password can be added or changed at any time in the Access Passwords section of the Web Admin interface If you lose or forget the admin password you can reset the device to its factory default setting See Restoring the DVI Broadcaster DL Default Factory Configuration in order to reset the device to factory defaults 11 2 1 To add or change the Adminis...

Страница 81: ...ving the password field blank 11 3 Configuring Operator Access An operator s role allows you to grant particular rights to some users They are able to have access to the recorded files and can adjust frame grabber and audio settings It is highly recommended to set a password for the operator s role 11 3 1 To add or change the Operator password 1 Log into the Web admin interface 2 Select Access pas...

Страница 82: ...ntrolling viewer access to a broadcast can be done in two different ways The first is to assign a password to the DVI Broadcaster DL s viewer password and the second is to enable IP Address based authentication By default the viewer user does not have a password to control access and no IP Address based authentication is enabled Viewers have access only to Live View functionality in browser or dir...

Страница 83: ...icking on the play button in the viewer s media player 1 Log into the Web admin interface 2 Select Viewer Access 3 Enter and repeat the new password The password is case sensitive and can include up to 255 ASCII characters 4 Select Apply 5 Distribute or communicate the viewer access password to authorized viewers of the broadcast 11 4 2 Configuring IP based Authentication for Viewers This function...

Страница 84: ... about convenience rather than extra security The level of security is comparable with that of a password based authentication Bear in mind that anyone who has access to a computer within the specified range will be able to access the broadcast without having to provide log in credentials Also it is probably not possible to restrict access to a single computer since in most networks a number of co...

Страница 85: ...sword as well as all other settings are preserved 11 5 1 Installing new firmware Do not interrupt or power down the DVI Broadcaster DL device during the firmware update 1 Log into the Web admin interface 2 Select Firmware Upgrade from the main menu 3 Click the Check for updates command The system will indicate whether any updates are available If updates are available select Browse and then select...

Страница 86: ...n Refer to the section Restoring the DVI Broadcaster DL Default Factory Configuration Figure 56 Firmware Upgrade 11 6 Maintenance Controls From the Web admin interface s main menu select Maintenance to perform operations such as restoring the factory configuration and rebooting the DVI Broadcaster DL Figure 57 Maintenance Options ...

Страница 87: ...or information on the location of the reset button and the proper steps that need to be followed to perform a hardware based factory reset 11 6 2 Rebooting or Restarting DVI Broadcaster DL Many DVI Broadcaster DL configuration changes require you to reboot the DVI Broadcaster DL in order to have these changes come into effect the following outlines the steps to reboot the DVI Broadcaster DL 11 6 2...

Страница 88: ...shut down the device from the Web Interface 11 7 DVI Broadcaster DL System Information To display the following system information select Info from the Web admin interface s main menu 1 The current firmware version revision and date 2 The services status 3 The information about the broadcast characteristics encoder s frame rate and the IP addresses of the broadcast in all possible formats Please r...

Страница 89: ...t Configuring The DVI Broadcaster DL can be integrated with control equipment that uses an RS 232 interface This RS 232 interface is used to trigger the device to perform various actions by sending a command over the RS 232 connection refer to the RS 232 Commands chapter for more information about these commands ...

Страница 90: ...ature This is done by navigating to the Serial Port section of the Web admin interface Table 14 Configuring the Serial Port Feature Flow control Flow control means the ability to slow down the flow of bytes in a wire For serial ports this means the ability to stop and then restart the flow without any loss of bytes Specify by what means this control will be performed Hardware Software None Figure ...

Страница 91: ...below outlines how to select and upload the necessary files to customize the viewing browser Table 15 Web Content Configurable Options Templates Available template files are displayed To select a template click a radio button near its name Then click Apply Other files Files that were uploaded and used during template creation are displayed Upload files templates Browse to the template or file you ...

Страница 92: ...te to upload field 3 Select the Stream Branding section of the Web Admin interface 4 Use the Image drop down list to select the file with logo 5 The logo can be positioned using the left top right top left bottom right bottom values Use the Position field to select the required value 6 Specify the left right and the top bottom margins for the logo The margins are calculated using the selected posi...

Страница 93: ...Stream Branding 89 DVI Broadcaster DL User Guide Figure 61 Stream Branding ...

Страница 94: ...o help remotely troubleshoot the problem The DVI Broadcaster DL device does not send private information to the Epiphan maintenance server just basic operation and configuration information The amount of traffic sent to the Epiphan maintenance server is small and should not affect the network or Internet throughput By default communication with the Epiphan maintenance server uses a TCP port 30 The...

Страница 95: ...ome other device protecting the network from the Internet and you would like to enable remote support the configuration of this device may have to be changed for the DVI Broadcaster DL to connect to the Epiphan maintenance server Contact your network administrator for assistance Remote support is enabled by default Use the Maintenance section in the Web admin interface to access the remote support...

Страница 96: ...e sends information to the Epiphan maintenance server and Epiphan Support can use this connection to remotely log into the device Server Address The address of the Epiphan maintenance server This address is usually epiphany epiphan com Only change this address if required and only if recommended by Epiphan Support For example this might be changed to a numeric IP address if the DVI Broadcaster DL ...

Страница 97: ...ssistance Please contact your network security administrator to review your security settings for the DVI Broadcaster DL 16 Disk Check A disk maintenance schedule can be set up for checking the DVI Broadcaster DL s hard disk for errors The hard disk maintenance schedule includes running a disk check after either a configured number of device restarts or after a configured number of months of opera...

Страница 98: ...enance Schedule 17 Disk Status Information In the Disk status section of the Web admin interface s main menu the total amount of space available on the DVI Broadcaster DL s solid state memory in GB is listed Additionally the used and available space in GB and the amount used as a percentage of the total amount of space on the disk is displayed for quick reference If the DVI Broadcaster DL is runni...

Страница 99: ...System s serial port configuration has the following settings Parameter Value Speed 19200 bps Data bits 8 Parity None Stop bits 1 Flow control Hardware 18 2 RS 232 Commands The DVI Broadcaster DL implements an RS 232 interface allowing for the easy integration with existing control room and board room equipment Some of the commands require channel name as an argument Channel name should be separat...

Страница 100: ... varies depending on the input stream as shown below SAVECFG Save parameters values modified by SET command STATUS Report status of recording service Note that the device reports the status information only at the moment when the status is updated Status values are Running Stopped Uninitialized FREESPACE Report free space on the data partition in bytes RECTIME Report elapsed time for the current r...

Страница 101: ...he name of the object of the DVI Broadcaster DL to be viewed or changed See the next section for more information on the valid values for key Value is the value to be set Some values include spaces for example the frame size can be 1024 x 768 Use 20 for spaces for example framesize 1024 20x 201068 You can include multiple key or key value statements in one URL Separate the statements with For exam...

Страница 102: ...y Description vendor Name of a vendor The value is always Epiphan Systems Inc product name Name of a product firmware_version Firmware version mac_address MAC address 18 6 Broadcasting Setup Keys These keys are used for getting or setting the broadcasting setup Table 20 Broadcasting Setup Keys Key Description framesize Get or change the frame size in pixels for example 1024 x 768 Use 20 for spaces...

Страница 103: ...n audio Possible values are on or empty Enables broadcasting of audio signal usenosignal Possible values are on or empty Displays No signal image if the signal is off vbufmode Use this key to define compression level of the broadcast E g in the Strong mode the broadcast parameter strictly correspond to the specified bitrate Select the level Relaxed Balanced Strong fastvideo Enables fast video Poss...

Страница 104: ...st Use 20 for spaces comment Add a title for the video being broadcast Use 20 for spaces 18 8 RTP Unicast Keys These keys are used for getting or setting RTP unicast settings You can change these settings when stream type is set to RTP Table 22 RTP Unicast Keys Key Description unicast_enabled Enable RTP unicast Possible values are on or empty unicast_address Get or change the unicast address unica...

Страница 105: ...lowing command to view the broadcasting stream type and frame size wget http user admin http passwd pass123 http 192 30 23 45 admin get_params cgi streamtype framesize Enter the following command to set the broadcasting stream type to ASF add the title DVI Broadcaster DL Stream and enable recording audio wget http user admin http passwd pass123 http 192 30 23 45 admin set_params cgi streamtype 2 t...

Страница 106: ...han s Portal 35 Figure 20 Plugins Available for Selection on the Portal 36 Figure 21 Code for Stream Embedding 36 Figure 22 Listing of Direct URLs 36 Figure 23 RTSP Announce Functionality 37 Figure 24 RTP UDP Push Functionality 39 Figure 25 MPEG TS UDP Push Functionality 40 Figure 26 MPEG TS RTP UDP Push Functionality 41 Figure 27 UPnP Option in the Media Player s Interface 42 Figure 28 Live Strea...

Страница 107: ...played by the diagnostics tool after using the Traceroute utility 73 Figure 51 Setting the Date and Time 75 Figure 52 Adding or Changing the Administrator s Password 77 Figure 53 Changing the Operator password 78 Figure 54 Changing the Viewer Password 78 Figure 55 IP based Authentication 79 Figure 56 Firmware Upgrade 82 Figure 57 Maintenance Options 82 Figure 58 DVI Broadcaster DL Information 85 F...

Страница 108: ... those systems If you need more information about collection reuse and recycling systems please contact your local or regional waste administration You can also contact us for more information on the environmental performance of our products FCC CE Compliance Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not caus...

Страница 109: ...ng the submission The user acknowledges the originality of any submission communicated to Epiphan and accepts responsibility for its accuracy appropriateness and legality Third Parties and Links to Third Party Web Sites Mention of non Epiphan Systems Inc products or services on their website or this document site is for informational purposes and does not constitute an endorsement or recommendatio...

Страница 110: ...tired judge who presided in the province of Ontario The parties shall bear equally the cost of the arbitration except that the prevailing party shall be entitled to an award of reasonable attorneys fees incurred in connection with the arbitration in such an amount as may be determined by the arbitrator All decisions of the arbitrator shall be final and binding on both parties and enforceable in an...

Страница 111: ...L User Guide 20 Configuration Worksheet Use this worksheet to keep necessary information about the DVI Broadcaster DL installation settings etc Parameter IP address DNS server SSID Value Notes Copyright 2013 Epiphan Systems Inc All Rights Reserved ...

Страница 112: ...Configuration Worksheet 108 DVI Broadcaster DL User Guide ...

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