Release Notes
Contacting Enterasys Networks
RiverMaster™ Version 3.5
Page 17 of 18
AVN-RMRN-R312
Contacting Enterasys Networks
For general information on Enterasys Networks products, access the
company’s Web site at www.enterasys.com or write/call the company at:
Enterasys Networks
35 Industrial Way
Rochester, NH 03866
Phone: (877)-641-7400
To reach an Enterasys Networks Sales representative, call 1 (877) 641-7400, or
send E-mail to www.enterasys.com. Please include your name, title,
company, and phone number in all E-mail correspondence, and indicate
which Enterasys Networks products you wish to be contacted about.
For answers to technical questions about RiverMaster, you can send E-mail to
[email protected]
. Include your name, title, company, and phone
number in all correspondence. Enterasys Networks customer support
personnel are also available by calling 1 (800) 872-8440.
Please call from a position where you can operate your RiverMaster computer
and make sure you have the following information ready:
!
A list of the alarm and alert messages appearing in the RiverMaster
message viewer
!
Details about any recent configuration changes, if applicable
Enterasys Networks also recommends that you have your copy of the
RiverMaster Administrator’s Guide on hand when you call.
