IQ Gateway-M Installation and
Operation
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2022 Enphase Energy Inc. All rights reserved.
141-00031 Rev 02
Diagnose Network Connection
Select
Diagnostic Tools
to ping the Envoy, check network
connectivity, and check the network route.
Ping
: To check that the router or network host connected to
the Envoy:
•
Select
Ping.
•
Enter the IP address or url for the router or network
host.
The application displays a loading message until
results are returned. If the router or network host is
connected to the Envoy, the Ping returns a success
message. If the router or network host is not
connected to the Envoy, the Ping returns the
following:
ping: bad address <xxx>
Check Network Connectivity:
To check network
connectivity details for the Envoy:
•
Select
Check Network Connectivity.
The application displays a loading message until
results are returned. When the results return, the
application displays a collection of basic network
diagnostic checks and results for the Envoy.
Check Network Route:
To see the
Envoy’s path to the
Internet for all network interfaces:
•
Select
Check Network Route.
The application displays a loading message until
results are returned. When the results return, the
application displays a collection of routing details for
the
Envoy’s path to the Internet.
