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Hauser
Prosonic T - FMU 130, 131, 230, 231, 232
IMPORTANT NOTICE
RETURN AUTHORIZATION POLICY
Hauser must pre-approve and assign a Return Authorization number to any instrument
you plan to return. Please identify the Return Authorization number clearly on all shipping
cartons and paperwork.
Please note that the issuance of a Return Authorization number does not automatically mean
that credit will be issued, or that the return is covered by our warranty. An Hauser
associate will contact you regarding the disposition of your returned equipment.
In order to serve you better, and to protect our employees from any potentially hazardous
contaminants, Hauser must return unopened, at the sender’s expense, all items that
do not have a Return Authorization number.
To get a Return Authorization number for credit, call 888-ENDRESS
To get a Return Authorization number for calibration or repair, call 800-642-8737
To get a Return Authorization number in Canada, call 800-668-3199
Please be sure to include the following information when requesting a Return Authorization
number. This information will help us speed up the repair and return process.
Customer name:
Customer address:
Customer phone number:
Customer contact:
Equipment type:
Original sales order or purchase order number:
Reason for return:
Failure description, if applicable:
Process material(s) to which the equipment has been exposed:
OSHA Hazard Communication Standard 29CFR 1910.1200 mandates that we take specific
steps to protect our employees from exposure to potentially hazardous materials. Therefore,
all equipment so exposed must be accompanied by a letter certifying that the equipment has
been decontaminated prior to its acceptance by Hauser.
The employees of Hauser sincerely appreciate your cooperation in following this
policy.
Address your equipment to:
In Canada:
Hauser
Hauser
2350 Endress Place
1440 Graham’s Lane, #1, Burlington
Greenwood, IN 46143
Ont. Canada L7S 1W3
Return Authorization number:
Return Authorization number:
Effective November 1987
