Endress+Hauser Micropilot FMR10, Руководство по эксплуатации

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Diagnostics and troubleshooting Micropilot FMR10
26 Hauser
9 Diagnostics and troubleshooting
9.1 General errors
Errors Possible cause Solution
Device does not respond Supply voltage does not match the
specification on the nameplate Apply correct voltage
The polarity of the supply voltage is
wrong Correct the polarity
The cables do not contact the terminals
properly Ensure electrical contact between the
cable and the terminal
Device measures incorrectly Configuration error • Check and correct the parameter
configuration
• Carry out mapping
Linearized output value not
plausible Linearization error SmartBlue: Check linearization table
9.2 Error - SmartBlue operation
Errors Possible cause Solution
Device is not visible in the live
list No Bluetooth
connection Enable Bluetooth function on smartphone or
tablet
Bluetooth function of sensor disabled, perform
recovery sequence
Device is not visible in the live
list The device is already
connected with another
smartphone/tablet Only one point-to-point connection is established
between a sensor and a smartphone or tablet
Device is visible in the live list
but cannot be accessed via
SmartBlue Android end device Is the location function permitted for the app, was
it approved the first time?
GPS or positioning function must be activated for
certain Android versions in conjunction with
Bluetooth
Activate GPS - close the app fully and restart -
enable the positioning function for the app
Device is visible in the live list
but cannot be accessed via
SmartBlue Apple end device Log in as standard
Enter user name "admin"
Enter initial password (device serial number)
paying attention to lower/upper case
Login via SmartBlue not possible Device is being put into
operation for the first
time
Enter initial password (device serial number) and
change. Pay attention to lower/upper case when
entering the serial number.
Device cannot be operated via
SmartBlue Incorrect password
entered Enter correct password
Device cannot be operated via
SmartBlue Password forgotten Contact the manufacturer's Service Department
Device cannot be operated via
SmartBlue Sensor temperature too
high If the ambient temperature results in an elevated
sensor temperature of >60 °C (140 °F), Bluetooth
communication may be disabled.
Shield the device, isolate it and cool it down if
necessary.