En-Vision America ScripTalk 220-SN, Руководство пользователя

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4.2 – Troubleshooting Table
NO POWER
Printer does not turn on
Power connector or AC adapter is
not properly connected
NO LABEL MOVEMENT
Media is not set properly
Set media and media guide
correctly
Foreign material on print head Clean print head and platen roller
Damaged platen gear Contact En-Vision America for
support
INCORRECT LABEL POSITIONING
Incorrect offset settings
Perform a Default Settings Reset
(see Section 4.4)
Data input error Ensure correct data stream
NO PRINT MOTION
Data input error
Ensure correct data stream
Network cable is not properly
connected Ensure network cable is fully
seated at both ends
Network problems Troubleshoot network problems
(see Section 4.3)
Defective main circuit board Contact En-Vision America for
support
PRINTER CREATES A BLANK LABEL
Data input error
Ensure correct data stream
Incorrect label sensor selection Perform a Default Settings Reset
(see Section 4.4)
Defective print head or main
circuit board Contact En-Vision America for
support
IMAGE VOIDS
Wrong labels used
Be sure ScripTalk 10kb labels are
being used (PN 00210-10K-250)
RFID chip failed to encode Try printing another label; if the
problem persists, contact En-
Vision America for support
Defective print head or main
circuit board Contact En-Vision America for
support
Damaged or worn platen roller Contact En-Vision America for
support