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Symptom
Solution
No water spray is coming from the
nozzle
•
Remove the nozzle and verify that a water jet comes out from the handpiece
•
Remove any residue with the cleaning needle in both water & air channels
•
Check the water adjustment on your unit
•
Check the connections between the unit, the cord and the handpiece
•
Check the water supply
•
Check for presence of water at the cord outlet port
•
Check for presence of water at the system connector outlet without cord
•
Send the system to an approved EMS repair center
No powder/air spray is coming from
the nozzle
•
Remove the nozzle and verify the powder/air come out from handpiece
•
Remove any residue with the cleaning needle or the Easy Clean in both water & air channels
•
Check the compressed air supply
•
Check for presence of powder/air at cord outlet port without handpiece
•
Check for presence of powder/air at the system connector outlet without cord
•
Check the quantity of powder in your unit
•
Change the nozzle
•
Send the system to an approved EMS repair center
Water leakage between the handpiece
and the nozzle
•
Check the position of the nozzle and its position on the handpiece
•
Check for residues between the nozzle and the handpiece
•
Check that nothing affect the alignment of the nozzle
•
Change the nozzle
•
Change the handpiece
•
Send the system and the handpiece cord to an certified EMS repair center
Water leakage between handpiece
cord and handpiece
•
Check the condition of the handpiece connecting o-rings
•
Send the system and the handpiece cord to an approved EMS repair center
The efficiency diminishes
•
Check the quantity of powder in your unit
•
Eliminate residual powder present in the channels using cleaning needle or the Easy Clean
•
Change the nozzle
•
Send the system and the handpiece cord to an approved EMS repair center
If the handpiece falls
•
Replace the nozzle and check the holding of the nozzle
•
If the nozzle doesn’t hold or it is not waterproof, send the handpiece to an approved EMS repair center
TROUBLESHOOTING
FB-319_4_ed_2015_03_Perio_flow_system.indd 50
3/12/2015 3:55:58 PM
