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EMCS User Guide 

 
 
 

- 27 - 

 

12. Warranty 

SHIPPING AND LIABILITY 

Please verify that the shipment is received in good order ASAP. 

EmerCom Technologies Inc warrants parts and labor on all equipment of its own 
manufacture for a period of 24 months from the date of shipment but cannot be held 
liable for any loss or damage resulting from causes beyond their reasonable control. 
Any abuse, vandalism, alteration or misuse of these products for purposes or in a 
manner other than that for which they were manufactured will void the warranty. 

Please return defective products prepaid to your nearest service center after first calling 
1-604-589-3899 for a Return Authorization (RMA) number. Please provide: 

  Model and serial number 

  Problem description 

  Name of the person requesting the RMA, phone number and shipping address.  

Reference the RMA number clearly on all packaging and paperwork. 

Note:  Statistically, more field problems are caused by wiring, connection, installation or 
programming issues rather than the phones themselves.  Please have your field staff 
call EmerCom from site before concluding that an EmerCom product needs to be 
returned, to offer you the assistance to resolve the problem most conveniently over the 
phone. 

All prices are F.O.B. our warehouse. Our responsibility ceases when the transportation 
company receives the material from us in good condition. Please check the shipment for 
completeness and for transportation damage upon receipt. If damaged a claim must be 
made with the transportation company immediately. We will provide the buyer all 
assistance possible to adjust such claims. 

EmerCom Technologies Inc shall not be liable for any loss or damage resulting from 
causes beyond its reasonable control and in no event whatsoever shall we be liable for 
consequential damages resulting in personal injuries, property damage or economic 
loss to any party. 

 

 

Содержание EMCS Series

Страница 1: ...EMCS USER GUIDE Emergency Master Control Station Phone Consolidator...

Страница 2: ...EMCS User Guide 2 Other Models EMCS MR EMCS OEM...

Страница 3: ...ne and enter remote programming mode see 6 3 WAKE ENTER 5 6 1 ENTER Connect wiring Cab Phones Phone lines TEL 1 and or 2 Remote Phones to MR EMC ALRMs to lobby alarm boards Video triggers to I O devic...

Страница 4: ...esign EmerCom Technologies Inc does not assume liability arising from the application or use of any product or circuit described herein neither does it convey any license under its patent rights nor t...

Страница 5: ...lling 12 5 4 Non emergency off site calls 12 5 5 Video Triggering 12 6 Programming 13 6 1 Summary Table 13 6 2 Programming Details 15 6 2 1 Command 1 LEARN MODE 15 6 2 2 Command 2 OPERATING MODE 16 6...

Страница 6: ...OOST 19 6 2 19 Command 34 REMOTE PHONE ATTENUATION 19 6 2 20 Command 43 FACTORY RESET 19 6 2 21 Command 44 REMOTE SILENCE BUZZER 19 6 2 22 Commands 50 to 56 PLM GROUP ASSIGNMENT EMC MR 20 6 2 23 Comma...

Страница 7: ...Monitoring PLM group configuration Line Test mode to assess the building phone line Remote phones can call off site Bilingual voice prompts Touch keypad French overlay available Advanced diagnostics B...

Страница 8: ...EMC E XP E MC S PIMR 5 Input VoltageRange 16V DC 32V DC 16V AC 24V AC TOE MC A LR M VIDEOTRIGG E R TOC ABS 1 2 1 2 3 PW R 6 5 4 3 2 R ST TO E MC S C S M 1 6 5 4 3 2 1 analog phone lines Remote handset...

Страница 9: ...g The Consolidator can call into any of the elevator phones The caller selects which cab by touching the appropriate icon which lights up as soon as the consolidator door is opened If an icon is illum...

Страница 10: ...ed by a second attempt to communicate will generate a PLM alarm unless the elevator phone is assigned to PLM group 0 4 2 Self diagnostics The Consolidator continuously monitors the operation of the co...

Страница 11: ...ture verifies the operability of the end to end communications link e g for elevator phone connecting to a live phone line as required by ASME A17 1 CSA B44 Code Any fault detected generates an audibl...

Страница 12: ...adcast to all elevator phones simultaneously On site initiated calls have a higher priority than those originating from off site and override similar to the process described in 5 1 5 3 Internal Calli...

Страница 13: ...ntelli Split Mode 1 3 Phone Lines Available 1 digit values 0 1 2 1 4 Active Stations 0 6 or 1 12 with EMCS EXP 1 2 5 Inactive Stations 0 6 or 1 12 with EMCS EXP 3 4 5 6 6 Serial Number Playback Replay...

Страница 14: ...9 max boost 2 33 TEL 2 Line boost 0 min 9 max boost 2 34 Rem Phone attenuation 0 min 8 max attenuation 4 43 Factory Reset 1 CONFIRM N A 44 Remote Silence Buzzer 1 CONFIRM N A 45 PIM Firmware Version R...

Страница 15: ...Y key For example to hear the main firmware version press the 7 key followed by REPLAY One will then hear the message Firmware version followed by the digits representing the firmware version installe...

Страница 16: ...S The station numbers of active cabs are assigned using this command Input each station number to be activated followed by ENTER or touch REPLAY to hear a list of all cabs currently assigned The Learn...

Страница 17: ...ry of a 5 digit access code will be required for remote programming Changing the access code to a unique number will prevent others calling in and modifying the settings Default is 1 2 3 4 5 Caution P...

Страница 18: ...Voice Prompt Caller ID update timer 6 2 14 Command 25 START PLM TEST To simulate a cab phone failure set the PLM test on the EMC 60 cab phone Command 24 to 1 100s which de energize the PLM alarm rela...

Страница 19: ...1 844 363 7266 for additional information Voice Prompt BEEP 6 2 19 Command 34 REMOTE PHONE ATTENUATION For communication from noisy Machine Rooms Remote Phone Microphone Attenuation reduces the hands...

Страница 20: ...cab specified 1 12 to group 5 Command 56 allocates the cab specified 1 12 to group 6 Examples To allocate cab 4 to PLM group 2 in programming mode touch 52 ENTER 4 ENTER Touch 52 REPLAY to list all ca...

Страница 21: ...r further options Select star star Select nine star 9 to call off site zero star 0 to call the lobby select star star to initiate an all system page or enter the access code for programming mode facto...

Страница 22: ...titute power supply consult your dealer or the manufacturer 6 Never spill liquid on the telephone equipment 7 Do not disassemble this product unless qualified to do so Opening or removing covers may e...

Страница 23: ...Dimensions EMCS Backbox 14 25 362 mm wide x 10 50 268 mm high x 3 15 80 mm deep for surface mounting or recessing between studs Overall 14 50 368 mm wide x 11 16 283 mm high x 3 50 89 mm deep EMCS MR...

Страница 24: ...ok Wake LED turns on PROG Enters program mode when handset is off hook and the keypad is awake LED on LINE TEST When keypad awake enables the handset to call out to test the phone line LED turns on CA...

Страница 25: ...ic and status information at a glance 1 Heartbeat D5 pulsing green located above the large capacitors in the bottom left quadrant of the main board 2 Power input PWR present green 3 3 x PLM normal gre...

Страница 26: ...up to 3 groups for 6 phones or 6 groups for 12 phones with EMCS EXP module Integrated Video triggers Potential free contact per cab 6 or 12 Potential free contact for video reset 1 Power Supply suppl...

Страница 27: ...clearly on all packaging and paperwork Note Statistically more field problems are caused by wiring connection installation or programming issues rather than the phones themselves Please have your fiel...

Страница 28: ...r equipment causes harm to the telephone network the telephone company may discontinue your service temporarily If possible they will notify you in advance But if advance notice is not practical you w...

Страница 29: ...the same phone line is in use If the phone line is shared with other users ensure the priority of the emergency call is maintained If in doubt please contact us at 1 844 EMERCOM 1 844 363 7266 Cautio...

Страница 30: ...it et indique que les sp cifications techniques d Industrie Canada ont t respect es Il n implique pas qu Industrie Canada a approuv le mat riel NOTICE This product meets the applicable Industry Canada...

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