EMCS User Guide
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13. FCC Notice and Customer Information
This device complies with Part 68 of the FCC rules and the requirements adopted by
the ACTA. On the mounting plate of the phone is a label that contains, among other
information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this
information must be provided to the telephone service provider.
FCC REQUIREMENTS
This equipment complies with TIA-968-A,-1~5 of FCC Rules. On the base unit of this
equipment is a label that contains, among other information, the FCC Registration
Number and Ringer Equivalence Number (REN) for this equipment. IF REQUESTED,
THIS INFORMATION MUST BE GIVEN TO THE TELEPHONE COMPANY.
The REN is useful to determine the quantity of devices you may connect to your
telephone line and still have all of those devices ring when your telephone number is
called. In most, but not all areas, the sum of the REN of all devices connected to one
line should not exceed five (5.0). To be certain of the number of devices you may
connect to your line, as determined by the REN, you should contact your local
telephone company to determine the maximum REN for your calling area.
If your equipment causes harm to the telephone network, the telephone company may
discontinue your service temporarily. If possible, they will notify you in advance. But if
advance notice is not practical, you will be notified as soon as possible. You will be
informed of your right to file a complaint with the FCC if you believe it is necessary. Your
telephone company may make changes in its facilities, equipment, operations or
procedures that could affect the proper functioning of your equipment. If they do, you
will be notified in advance to give you an opportunity to maintain uninterrupted
telephone service.
If you experience trouble with this telephone equipment, please contact the following
address and phone number for information on obtaining service or repairs. The
telephone company may ask that you disconnect this equipment from the network until
the problem has been corrected or until you are sure that the equipment is not
malfunctioning.
COMPANY: EmerCom Technologies Inc.
ADDRESS: 121 – 3989 Henning Drive, Burnaby, BC, V5C 6P8
TEL NO.: 1-844-EMERCOM (1-844-363-7266)
This phone equipment contains no customer or user serviceable parts. Attempting to
repair this equipment yourself will void the user’s warranty. All repairs should be
referred to the Customer Care Center at 1-844-EMERCOM (1-844-363-7266) to
determine if the phone equipment needs to be returned.
