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23 

8.

 

TROUBLESHOOTING GUIDE. 

Table 1 Troubleshooting Guide 

Concern

 

Probable reason

 

Elimination

 

The  device  does  not 
turn  on.  The  LED  of 
the  sensor  disc  does 
not light up. The touch 
disk 

works 

intermittently.

 

1. 

Hydraulic 

and 

electrical 

connections  of  the  device  are 
connected incorrectly.

 

2.  There  is  no  electrical  contact  / 
mains power

 

3.  There  is  no  grounding  in  the 
electrical outlet.

 

 

1.  Connect  the  hydraulic  and  electrical 
connections in accordance with section 5 
“Connection of the device”.

 

2.  Check  the  presence  of  electrical 
contact  /  power  in  the  power  supply 
network.

 

3.  Make  sure  there  is  grounding  in  the 
electrical outlet.

 

 

Increasing  the  rate  of 
flow of water does not 
work. The rate of flow 
of  water  in  the  device 
is below normal.

 

1.  Insufficient  pressure  in  the  water 
supply line.

 

2.  The  water  flow  rate  has  been 
adjusted incorrectly 

 

3.  Excess  deposits  have  formed  on 
the electrochemical module and filter 
elements.

 

1.  Provide  the  necessary  pressure  in  the 
water supply line (see Table 5).

 

2.  Adjust  the  water  flow  rate  correctly 
(see  the  “Water  flow  rate”  section  and 
Fig. 16).

 

3.  Flush  the  device  with  citric  acid 
solution  (see  the  device  Maintenance 
Section).

 

The citric acid washing 
solution is not pumped 
into the device.

 

It is necessary to pause 
the  FLUSHING  mode 
to 

eliminate 

the 

troubleshooting.

 

1.

 

 Air  voids  or  citric  acid  residues 

crystallized  in  the  citric  acid  supply 
tube  (Fig.  18  –  “3”)  or  in  the  intake 
part  of  the  pump  of  the  flushing 
device (Fig. 18 – “5”)

 

2.

 

 The citric acid supply hose (Fig. 

18 – “3”) is squeezed

 

3.

 

It  is necessary  to  suspend  the 

FLUSHING  mode  if  the  washing 
solution  is  not  pumped  into  the 
device, but the FLUSHING program 
is already running.

 

1.

 

Flush and purge the citric acid supply 

tube.  Flush  the  lower  intake  part  of  the 
flushing pump separately by warm water 
for  5  minutes.  Then  repeat  the 
FLUSHING procedure.

 

2.

 

 Check if the citric acid supply hose is 

not squeezed;

 

3.  It  is  possible  to  suspend FLUSHING 
mode  by pressing  the  on/off  button  on 
the  body  of  the  device  (Fig.  18  –
 “10” ). After  troubleshooting,  press  the 
button 

again 

and 

continue 

the 

FLUSHING mode.

 

 
 

 

Содержание Home 3

Страница 1: ...PASSPORT AND OPERATION MANUAL EMERALD HOME 3 FOR PURIFICATION AND ELECTRIAL TREATMENT OF FRESH WATER...

Страница 2: ...tion 12 Connection of the device to the electric network 13 6 OPERATION OF THE DEVICE 14 Supply of tap water 15 Water flow rate adjustment 15 Operation of the device with the connection under the sink...

Страница 3: ...e nature Reproducing the most complex natural processes of water purification and treatment has become possible due to the creation of highly reliable electrochemical modules which are the main elemen...

Страница 4: ...ious to use for washing in the form of ice cubes to wipe the face or spray the water in the form of aerosol to moisturize the skin Moisturizing masks with the use of antioxidant water will have the sp...

Страница 5: ...safe The water treatment processes are identical to natural ones but they are accelerated tens of thousands of times due to the use of the latest technologies and elec trochemical modules The catalyti...

Страница 6: ...ified from free chlorine and chlororganic compounds u Improves the taste of water and eliminates the unpleasant odors due to the anodic removal of phenols and hydrogen sulfide Fig 3 Cathodic chamber o...

Страница 7: ...alination of water u Do not disassemble or repair the device by yourself Contact the authorized service center In order to reduce the risk of fire or electric shock it is strongly recommended not to d...

Страница 8: ...not replace the plug by yourself u Regular maintenance of the EMERALD with flushing of the filter elements and the electro chemical module is required see the section MAINTENANCE OF THE DEVICE u Do n...

Страница 9: ...ith the basic principles of connecting the white tube with fittings described in the section General rules for handling quick detachable joints such as John Guest The fixed connection of the EMERALD r...

Страница 10: ...til it stops in the hole of the fitting If the connection is right then the tube enters the fitting hole by 15 18 mm u Check the reliability of tube connection by countermotion of the tube At the coun...

Страница 11: ...ball valve for supplying water to the device 6 hydraulic inlet for flushing the device with citric acid 7 power source adapter 8 clean water tap 9 electric plug for connecting a flushing device 10 pow...

Страница 12: ...tightly on the tee fitting and tighten the nut u Check the reliability of all connections Attention During the connection of these elements do not overtighten the connections It can lead to the fractu...

Страница 13: ...the plastic tube pass it through the clamping nut put a plastic sleeve on the connecting end of the tube and insert a plastic piston into the tube then insert the tube into the shank of the tap and ti...

Страница 14: ...power supply into the power socket of the EMERALD device in the upper left corner of the side of the case Important It is forbidden to disconnect a working device in OPERATION or FLUSHING mode from t...

Страница 15: ...purposes the first 30 liters of the purified water immediately after connecting the device In the case of prolonged downtime of the device more than 1 day then the first 30 liters of purified water s...

Страница 16: ...the water pressure in the water supply system For high quality purification and electrical treatment the water flow through the device should be no more than 1 liter min 60 liters hour If the flow rat...

Страница 17: ...k all the most important parameters of the EMERALD device The multifunctional indicator allows one to evaluate u The resource of the device after which it is necessary to flush the de vice see Section...

Страница 18: ...less than 8 hours then when it is turned on the green LED will not be flashing which will indicate that water is not required to be discharged from the device u After 8 hours of working in the OPERATI...

Страница 19: ...4 months or after 1 200 liters of the purified water whichever comes earlier The EMERALD automatically monitors the volume of purified water and it notifies you about the need for flushing u After 8...

Страница 20: ...carried out in accordance with Fig 18 in the following order Preparation of citric acid washing solution To carry out the flushing procedure for the EMERALD it is necessary to prepare 1 one liter of...

Страница 21: ...alled on the flat stable surface near the sink on the tabletop or on the floor Fig 19 Sequence of connection of the flushing device in FLUSHING mode Press the FLUSH button 10 to activate the flushing...

Страница 22: ...ists of the following steps u RETENTION stage Retention of the washing solution of citric acid in the device for 30 minutes u After 30 minutes have elapsed the LED will blink blue indicating that the...

Страница 23: ...nctions that could inter rupt the course of the FLUSHING mode please repeat the FLUSHING procedure before using the device If faults are detected during the FLUSHING mode it is necessary to additional...

Страница 24: ...necessary pressure in the water supply line see Table 5 2 Adjust the water flow rate correctly see the Water flow rate section and Fig 16 3 Flush the device with citric acid solution see the device Ma...

Страница 25: ...ication corrective actions or maintenance performed by any person other than the authorized representative of the warranty service and maintenance service of the manufacturer or official trading partn...

Страница 26: ...s for refusing by the representative of the manufacturer to connect the device as well as provide with the service and warranty service In the case of self installation and service of the device the m...

Страница 27: ...water temperature 1 30 Water supply line pressure MPa 0 1 0 4 Total mineralization of supplied tap water ppm 100 350 pH of supplied tap water 6 9 Efficiency of anodic oxidation of bivalent iron ions w...

Страница 28: ...e tube made of food grade plastic 1 8 Specification and operating manual 1 Add 1 Additional diverter for the tap with a set of nozzles for alternative connection of the EMERALD above the sink to the t...

Страница 29: ...acture the EMERALD as well as to provide them with service and warranty service EMERALD ECOTECHNOLOGIES LLC has the exclusive right to transfer to its official trading partners all the necessary power...

Страница 30: ...29 APPENDIX No 1 CERTIFICATES 1 CERTIFICATE OF CONFORMITY OF QUALITY MANAGEMENT SYSTEM REQUIREMENTS GOST R ISO 9001 2015 ISO 9001 2015 2 CERTIFICATE OF CONFORMITY OF THE EAC CUSTOMS UNION...

Страница 31: ...30 1 EXPERTS REPORT ISSUED BY ROSPOTREBNADZOR...

Страница 32: ...31 2 VOLUNTARY CERTIFICATE OF COMPLIANCE WITH GOST R 3 DECLARATION OF COMPLIANCE WITH EAC OF THE CUSTOMS UNION...

Страница 33: ...liability and tightness of all connections Connecting tubes to the diverter Unscrew the nuts on both divertor fittings and put these nuts on the connecting tubes Fit the tubes tightly on both diverter...

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