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16.5 Warranty-conditions
Dear Customer,
We thank you for purchasing an ELIET product. Congratulations on your purchase of this ma-
chine which is sure to meet your expectations and needs over the coming years. At Eliet, we do
everything to ensure that our products function correctly. That is why your product qualifies for
a two year guarantee.
What is warranty ?
At Eliet, we have strict quality rules on designing and manufacturing products. The priorities given
by these rules are to guarantee a long service life and permanent safety. That is why at Eliet, we are
willing to repair at no charge hidden defects or faults during the whole run-in period (aka the warranty
period), provided the prescribed procedure is followed.
Warranty conditions
ELIET’s warranty obligations for new machines is governed by the following conditions.
I. Warranty period
The warranty period starts the day the dealer delivers the machine to the customer (maximum
one week after the purchase) and expires :
• after two years of private use.
• after twelve months or 100 running hours of rental use.
• after twelve months or 100 running hours in semi-professional or in professional use.
To be eligible to obtain warranty the customer is invited to register the newly purchased machine
with ELIET. You should complete the registration online on Eliet’s webiste : www.eliet.eu.
II. What is covered by the warranty ?
• Wear items are not covered by the warranty conditions : (such as blades, bearings, belts,
chains, gearwheels, tyres, bulbs, fuses, etc).
• If failures are found to be caused by improper use, neglect or consequential damages by an
external source (fall, chippings, foreign objects, accident).
• If failures are found to be caused by improper maintenance of the machine, that is not in ac-
cordance with the prescribed periodic maintenance.
• When a defect is caused by improper repair made by anyone other than an authorized ELIET
dealer or after using not genuine Eliet service parts.
• When the defect is caused by making improper changes to the original design of the machine.
• When the fault develops when the machine has been used not in accordance with the instructi-
ons contained within this manual.
• When the prescribed warranty procedure has not been adhered to or when the warranty pe-
riod has expired.
• For all problems relating to the motor, please contact an authorized service centre of the
