Water Main Shut-Off Advanced User Manual
Warranty & Support
Page 16
If you have questions, our trained Customer Service Depart-
ment is happy to assist you 24 hours a day, 7 days a week.
Contact Dome Customer Service as follows: • In North America
dial: 1-855-249-1754 • Email Dome at [email protected]
DO NOT RETURN THIS PRODUCT TO THE STORE OR WEBSITE
FROM WHICH IT WAS PURCHASED
If you believe the product is defective, has a missing or broken
part or are having difficulty with it please contact Dome as list-
ed above for a quick and efficient solution to the problem.
Legal Notices: This device complies with part 15 of the FCC
rules. Operation is subject to the following two conditions (1)
This device may not cause harmful interference, and (2) this
device must accept any interference received, including inter-
ference that may cause undesired operation.
Note: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential instal-
lation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harm-
ful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the
interference by one or more of the following measures: Reori-
ent or relocate the receiving antenna; increase the separation
between the equipment and the receiver; connect the equip-
ment into an outlet on a circuit different from that to which the
receiver is connected. Consult the dealer or an experienced
radio/TV technician for help.
This device complies with Industry Canada license-exempt RSS
standard(s). Operation is subject to the following two condi-
tions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference
that may cause undesired operation of the device.
Elexa Consumer Products, Inc. (”ECP”) warrants to the original
retail purchaser (”Purchaser”) that the DOME Window/Door
sensor (the “Product”) will be free of defects in materials or
workmanship under use for one (1) year from the date of pur-
chase (the “Warranty period”).
For the Purchaser only, if the Product fails to perform as speci-
fied during the Warranty Period due to defective parts or faulty
workmanship, ECP will repair or replace the defective or dam-
aged parts of the Product. Normal wear and tear is not covered
nor is abnormal use, misuse, mishandling, faulty installation,
improper shipping, damage caused by disasters such as fire,
flood or earthquake, neglect, accident or tampering. This war-
ranty covers only normal use in the United States or Canada.
To obtain warranty service during the Warranty Period, call
Dome Customer Service (1-855-249-1754) or email: support@
domeHA.com for instructions on sending damaged parts and
documentation for a Return Material Authorization (RMA).
Products returned to ECP for repair or replacement without au-
thorization will be returned at the sender’s expense. All warran-
ty claims must be accompanied by a legible copy of the original
receipt showing date and details of purchase. The RMA number
must be clearly written on the side of the shipping container in
which you return the Product or defective parts. Unless other-
wise instructed by ECP, the Product must be sent freight pre-
paid to the following address:
Elexa Consumer Products, c/o Promac,
1153 Timber Dr., Elgin, IL 60123
ECP will repair or replace the defective parts and return them
at ECP’s cost by a shipping method selected by ECP. When con-
tacting ECP to obtain an RMA, Purchaser may request expedit-
ed return shipping at Purchaser’s expense.
THIS WARRANTY IS NOT TRANSFERABLE, AND, TO THE MAXI-
MUM EXTENT PERMITTED BY APPLICABLE LAW IS IN LIEU OF
ALL OTHER WARRANTIES, REPRESENTATIONS AND CONDI-
TIONS, EXPRESSED OR IMPLIED, STATUTORY OR OTHERWISE,
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
NO OTHER PERSON OR REPRESENTATIVE IS AUTHORIZED TO
MAKE ANY OTHER WARRANTY ON BEHALF OF ECP OR ASSUME
FOR ECP ANY OTHER LIABILITY IN CONNECTION WITH THE SALE
OF THIS PRODUCT. IN NO EVENT WILL ECP BE LIABLE FOR ANY
DAMAGES, INCLUDING BUT NOT LIMITED TO INCIDENTAL, SPE-
CIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE
OR INABILITY TO USE THE PRODUCT, INCLUDING DAMAGES
DUE TO ECP’S NEGLIGENCE.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU
MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO
STATE AND COUNTRY TO COUNTRY.
This marking on the product, accessories or literature indicates
that the product and its electronic accessories should not be
disposed of with other household waste.
To prevent possible harm to the environment or human health
from uncontrolled waste disposal, please separate these items
from other types of waste and recycle them responsibly to pro-
mote the sustainable reuse of material resources.
Household users should contact either the retailer where they
purchased this product, or their government office, for details
of where and how they can take these items for
environmentally safe recycling.
Business users should contact their supplier and check the
terms and conditions of the purchase contract. This product
and its electronic accessories should not be mixed with
other wastes for disposal.
This marking on the battery, manual or packaging indicates
that the batteries in this product should not be disposed of with
other household waste. Where marked, the chemical symbols
Hg, Cd or Pb indicate that the battery contains mercury, cadmi-
um or lead above the reference levels in EC Directive 2006/66.
If batteries are not properly disposed of, these substances can
cause harm to human health or the environment.
Warranty & Support
