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Water Main Shut-Off Advanced User Manual
Troubleshooting
:
Q Help! My Water Main Shut-Off paired successfully, but my control-
ler can’t see it anymore after I installed it!
:
A First, make sure your battery didn’t come loose during set-up. Otherwise, the
Z-Wave signal is probably weak in that area of your home. Remember that
the 120' - 150' range doesn’t take into account walls, furniture, and other
obstacles. To boost your Z-Wave network coverage, add a few non-battery
powered Z-Wave devices between the controller and the furthest device,
like the Dome On/Off Plug or Water Main Shut-Off. You can even purchase
dedicated Z-Wave extenders from 3rd party manufacturers.
:
Q There’s so many words in this manual I don’t understand. How can
I learn more about Z-Wave?
:
A Remember you don’t have to understand everything in this manual to start
automating your home. Our Quick-Start Guides have all you need to start
using any device. For more thorough information about Z-Wave home
automation, visit www.domeha.com/support.
:
Q My Water Main Shut-Off is not turning my valve properly.
:
A Check to make sure the bolts on the Shut-Off and your valve are aligned
properly (see “Figure 6 - Proper Alignment of the Water Main Shut-Off” on
page 11.) If you are still having issues, please visit www.domeha.com/
support
:
Q I’ve tried multiple times, but I can’t include the Water Main Shut-Off
in my system.
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A Check your battery and make sure your device is getting power. Then, follow
the procedure to Factory Reset on Page 8 and try going through the inclusion
process again. If you are still having issues, please visit www.domeha.com/
support
:
Q All of a sudden, my Water Main Shut-Off is offline.
:
A Check your battery and make sure your device is getting power. If powered,
make sure you still have Z-Wave network coverage. If you are still having
issues, visit www.domeha.com/support.
Troubleshooting
