Elektral Tru-VEND Midi Buffet STD Скачать руководство пользователя

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10. TROUBLESHOOTING

10.1 Warnings

Midi Buffet STD

must be taken into operation only after all necessary precautions and

instructions in this User’s Manual are fulfilled.

Misuse of the Vending Machine may cause

malfunctions and/or harm to the environment and humans.

The Midi Buffet STD is recommended to operate in fixed vertical position.
Periodically check the operation of the

Midi Buffet STD

Never operate your Vending Machine if there is no Norm Earthed Mains

Supply.

10.2 Frequently Asked Questions

In this section you may find information about Frequently Asked Questions regarding Installation

and the use of your vending machine.

10.2.1 General Questions:



There is no Earth / Grounding on Mains Supply. What should I do?

Do not operate your Vending Machine without earthed electricity power supply. Operation without

earthed supply is risky and may have serious consequences in respects of operation and safety.



Can I directly interfere or should I get in contact with a technician, when there is a

problem with the vending machine?

If the problem is not solved after trying all proc

edures given in the User’s Manua

l, you may contact

our technical service. Any maintenance job done by third parties will void the Vending Machine

Warranty Terms.



How many hours a day can the Vending Machine operate?

Your Vending Machine is designed to operate 24 hours/day year round basis.



How can I clean the Machine?

Do not use water directly to clean the Machine. Use dry or damp cloth for cleaning.

10.2.2 Operational Questions:



Does long time non-operational storage require settings and maintenance?

Proper storage conditions do not require any additional settings and/or maintenance before use.



One of the motors is not operating, what can I do?

First of all control the PINS inside the Motor Socket. Then in sequence check the 10 PIN Sockets

and Cables in the Connectors connecting to the Electronic Board.

WARNING: Please do not force the sockets and PINS. The sockets are easy to

connect and disconnect.



I forgot my Password, what can I do?

Please get in contact with our Technical Service Department with the Warranty Card.



Cooling Unit is not operating, what should I do?

The Cooling Unit may have been deactivated from the menu. Please check Chapter

4.2.1.3. Front door may be o

pen. There should not be “1” Door Open

warning on the LCD

screen.

All Three LEDs on the Power Distribution Board Electronic Module (Chapter 2) must be in

lit position.

Содержание Tru-VEND Midi Buffet STD

Страница 1: ...18 04 She sells You earn www elektral com tr Headquarters FACTORIES Elektral Elektromekanik San ve Tic A S Izmir Ataturk Industrial Zone M K Ataturk Blv 23 Cigli 35620 İzmir TR Phone 90 232 376 7300 Fax 90 232 376 7030 E mail elektral elektral com tr ...

Страница 2: ... Button 2 4 Coin Entry Slot 2 5 Coin Return Chute 2 6 Cash Box 2 7 Electronic Modules 3 VENDING MACHINE SAFETY 4 PROGRAMMING 4 1 Main Menus 4 2 Menus 4 2 1 Settings Main Menu 4 2 1 1 Payment System 4 2 1 1 1 Serial Protocol 4 2 1 1 2 MDB Settings 4 2 1 1 3 EXECUTIVE Settings 4 2 1 1 4 CCTALK Settings Optional 4 2 1 1 5 MDB Settings Optional 4 2 1 1 6 PARALLEL Settings Optional 4 2 1 2 IR Product S...

Страница 3: ...chine Test Main Menu 4 2 4 1 Motor Control 4 2 4 2 IR Control 4 2 4 3 Motor Status 4 2 4 4 Payment System 4 2 4 5 Touch board 4 2 4 6 Relay Control 4 2 5 Accessories Main Menu 4 2 5 1 Alarm 4 2 5 2 GSM GPRS Optional 4 2 5 3 Impact Sensor 5 TECHNICAL SPECIFICATIONS and ENERGY EFFICIENCY 6 TRANSPORTATION and INSTALLATION 7 OPERATION OF MİDİ BUFFET STD 8 INSTALLATION and CLEANING 9 OPTIONAL UNITS 9 1...

Страница 4: ...ry Slot Lid 10 TROUBLESHOOTING 10 1 Warnings 10 2 Frequently Asked Questions 10 2 1 General Questions 10 2 2 Operational Questions 11 MENU TREE 12 SERVICE CENTRE and CERTIFICATE OF WARRANTY 25 26 26 26 26 26 27 29 ...

Страница 5: ...Industry The Chamber of Industry Innovation Employment with continuous R D projects being supported by TUBITAK Turkish Scientific Research Council In 2011 Istanbul Chamber of Industry has chosen our company as INNOVATION FINALISTS In the year 2012 with its innovative Vending Machine project Elektral has been awarded as an TET Turkish Electro Technology R D Project Market Finalist by the Ministry o...

Страница 6: ...amming and further procedures The arrow end lightning symbol inside the equilateral triangle informs that in the context of the product there is enough amount of not insulated dangerous voltage to cause an electric shock The exclamation mark inside the equilateral triangle informs the user that there are important instructions of usage and information inside the booklets given with the equipment ...

Страница 7: ...not wet the machine Please unplug from the mains power and use only a damp cloth to clean the vending machine Only use the vending machine on Earthed Electrical Supply Please carefully read the chapters where you see this Warning Sign in the User s Manual With Cooling 220 VAC 10 50 Hz Without Cooling 90 260 V AC 50 60 Hz is designed to operate between given electrical limitations WARNING Please fo...

Страница 8: ...y Fixing problems and Warning Messages on Graphical LCD Automatic Currency Recognition as per installed Payment System Easy firmware update with Bootloader Time Date Function Enabling Timetable Pricing Optional Double Electronic Thermostat controlled energy efficient cooling feature provides long product life Silent and Vibration Free Operation Swinging and counterbalanced Self Locking product dis...

Страница 9: ...9 2 MAIN UNITS Front View Control Panel Door Open Control Panel Door Closed ...

Страница 10: ...lacing the Products to the Trays 7 7 7 7 7 7 7 7 7 7 7 7 7 7 4 4 4 4 4 4 4 4 4 4 4 4 4 4 The vending machine has 4 Trays 1 optional In this Snacks Vending Machine to avoid damage place any breakable and heavy products into the trays close to the dispense compartment chamber ...

Страница 11: ...s and loading capacity depending on the available spiral types maximum number of trays can be 5 WARNING Placing the products incorrectly may cause failure of dispensing products WARNING When pulling the trays out make sure the front door is opened with a 180 angle Otherwise the Rubber Front Door Gasket can be damaged 2 2 Control Panel All operational controls can be followed on the Graphical LCD S...

Страница 12: ...are full coins are sent to the Cash Box under the Change Giver Unit automatically The coins are collected in the Cash Box Please check Chapter 4 2 1 1 for the settings of the Change Giver Unit 2 2 3 3 Bill Validator The bill validator accepts only the pre defined banknotes and proceeds with the payment process It recognizes the currency bills which had been programmed and returns the unidentified ...

Страница 13: ...filled up with coins and coins may drop around which may cause problems 2 7 Electronic Modules Midi Buffet STD is fully microprocessor controlled and the electronic modules in use are as follows a Power distribution board electronic module This module is used for distributing energy to the Vending Machine With its two fuse control this unit helps preventing possible electrical problems which may b...

Страница 14: ... settings of the Midi Buffet STD Default administrative password is 8888 c User Password This level menu entry enables Access to menus which are authorized by the administrator Chapter 4 2 1 8 Default User Password is 0000 Note The Administrator Password and the User Password cannot be the same 4 PROGRAMMING All programming settings of the Midi Buffet STD can be done using the Touchpad Keypad on t...

Страница 15: ...an be done in this menu Statistics All statistical information available can be seen inside this menu Price Settings This menu is for setting Prices Currency Settings and Discount Rates Machine Test This menu is for testing the hardware equipped on the Vending Machine motors IR Product Sensor etc Accessories This menu is for the settings of Alarm Impact Sensor and GSM GPRS etc accessories availabl...

Страница 16: ... Protocol This menu is used for selecting the Payment System in use Use UP 8 and DOWN 0 Scroll Keys and SELECT 4 2 1 1 2 MDB Settings This menu is for MDB Payment System Settings Maximum Waiting Waiting Period after money insertion After threshold period the value on the LCD resets to Zero the money gets collected inside the Vending Machine Maximum Change This menu is to set the Maximum Change Val...

Страница 17: ...s Price Holding This parameter displays the Status of Price Holding function Full bracket X means this feature is active Free Vend This feature enables free distribution of products with prices set to 0 Full bracket X means this feature is active Product XX When in Price Holding operation mode these values become active This is to mention that Nr XX product belongs to Nr XX Value in sequence 4 2 1...

Страница 18: ...utton SELECT Languages other than Turkish and English are Optional 4 2 1 6 Change Password Move onto the Password you want to change using UP and DOWN arrow Keys and press SELECT First you need to enter the old password If the old password is correct then you may proceed next and enter the New Password For approval you need to re enter the New Password Admin Password This password enables Access t...

Страница 19: ...unt of cash in defined currency Total VM Revenue Displays the Total Cash collected by the VM This Value cannot be reset Net Revenue This is the Net Amount collected by the VM This value can be reset Gross Revenue This value is for the total amount of sales excluding discount amount of Discount Sales This value can be reset Discount Sales This value displays the total revenue generated whilst disco...

Страница 20: ...urrent on Motor 01 004 Defective Tube Sensor1 52 Motor Error 1 01 005 Double Arrival1 53 Motor Error 2 01 006 Acceptor Unplugged2 54 Heat Sensor Error 01 007 Tube Jam1 56 EEPROM Error 01 008 ROM checksum error1 58 Flash Error 01 009 Coin Routing Error1 60 Keypad Error 01 012 Coin Jam1 62 RTC Error 01 013 Possible Credited Coin Removal1 64 IR Error 1 65 IR Error 2 Bill Validator Errors 66 IR Error ...

Страница 21: ... 2 4 Machine Test Main Menu 4 2 4 1 Motor Control You may test the Motors of the Midi Buffet STD through this menu For example to test the second motor of the first tray you need to enter 1 2 values The selected motor will turn a complete tour as if to dispense a single product You may also see whether the motors are connected and Motor Currents as well 4 2 4 2 IR Control This menu is to test the ...

Страница 22: ...umption 24 h Power Consumption Without Cooling 50 W Dimensions Height 1500 mm Width 730 mm Depth 650 mm Tray Loading Capacity 35Kg Tray Maximum Non Condensed Humidity 90 External Operation Temperature 20 70 C For Energy Efficiency please keep unused parts of your machine closed Before adjusting temperature levels of the Midi Buffet STD with Cooling Unit please consider the requirements Extreme coo...

Страница 23: ...ong durations After removal of packing materials the Vending Machine has to be checked if any damages have occurred during transportation These checks can be the overall look for any physical damages whether trays are in their positions or not the control panel is closed or not etc Chapter 2 Main Units The power cable for mains connection is supplied with the Midi Buffet STD The Vending Machine ha...

Страница 24: ...may result in Errors which can be checked from the menu and necessary corrections have to be made as soon as possible Unauthorized staff must not maintain the equipment Whilst in maintenance proceed as per Service Manual instructions Important Warnings When pulling the trays out make sure the front door is open at a 120 angle Otherwise the Tray may hit the door or rubber front door gasket and can ...

Страница 25: ...r is opened quite often remains opened for long durations or if there is direct sunlight to the machine the evaporator may become covered with frost and the cooling stops 9 2 Additional Tray Midi Buffet STD has 4 Standard Trays with the possibility to add 1 Optional Tray The design of the mechanical structure allows later additional installation Special design and adjustments can be made as per th...

Страница 26: ...r s Manual you may contact our technical service Any maintenance job done by third parties will void the Vending Machine Warranty Terms How many hours a day can the Vending Machine operate Your Vending Machine is designed to operate 24 hours day year round basis How can I clean the Machine Do not use water directly to clean the Machine Use dry or damp cloth for cleaning 10 2 2 Operational Question...

Страница 27: ...Total 1 1 2 12 Coin 01 1 8 4 Cctalk Settings 2 2 10 Stacker Total 1 8 5 Impmdb Settings 2 2 11 Tubes Total 1 1 2 27 Coin 16 1 8 6 Parallel Settings 2 3 Errors 1 1 2 28 Bill 01 1 8 7 Ir Sensor 2 4 Reset 1 8 8 Cooling Unit 2 4 1 Sale Counter 1 1 2 43 Bill 16 1 8 9 Date Time 2 4 2 Cash Counter 1 1 3 Executive Settings 1 8 10 Language Setting 2 5 Get Report 1 1 3 1 Price Holding 1 8 11 Change Password...

Страница 28: ...stem Data 4 5 Touchboard 4 5 1 Displays Touchboard Version 4 6 Relay Control 4 6 1 Relay 1 Cooling 4 6 2 Relay 2 Fan 4 6 3 Relay 3 4 7 Others 5 Accessories 5 1 Alarm 5 1 1 On 5 1 2 Off 5 2 Bill 5 3 Gsm Gprs 5 4 Tilt Sensor 5 4 1 On 5 4 2 Off 6 Machine Info 6 1 Name 6 2 Code 6 3 Traceability Number 6 4 Serial Number 6 5 Hardware Number 6 6 Software Version ...

Страница 29: ...been among our files by your request with Warranty Information Card only ELEKTRAL A S is authorized to confirm above mentioned particulars all price and costs are EXW Izmir TR All the transport or travel costs to be borne by the buyer 4 ELEKTRAL is not to be labeled for loss of other damage allegedly resulting from defects in its products 5 This Warranty gives you specific legal rights Please Incl...

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