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ELECTRO FREEZE Soft Serve Models SLX400, SLX400E, SLX500
14.1
Virtual Quality Management (VQM) System
DisplayTrouble Shooting Messages (continued
What the
display
will read
Action taken
in unit when
error is
present
Detailed
description
Method to
reset
error
Probable cause of
Error Code
Remedy
Head
Switch
System
completely shuts
down
Head Switch Open.
Occurs when head
switch is open with
power applied to unit
( When freeze, night,
or clean mode are
selected
Auto reset
after head
switch is
closed
1. Head assembly not
installed
2. Magnetic head
switch defective
3. Loose wire
connection
4. Programming issue
1. Install Head
Assembly
2. Contact your Electro
Freeze distributor for
service.
Motor
OVLD
Affected barrel
enters off mode ,
hopper still
operates
Motor Overload
Open. Occurs when
motor current is 0
when motor is given
an on signal
Disconnect
unit main
power and
restore
1. Product too cold
2. Loose wire
connection
3. Open starter coil
4. Faulty capacitor (1
ph. Only)
5. Faulty beater motor
1. Adjust product
temperature
2. Contact your Electro
Freeze distributor for
service.
Motor
Amps
Affected Barrel
switches to night
mode, while
every 5 minutes
unit will try to
switch beater on
to correct
condition
High Motor
Amperage. Occurs
when system detects
motor amperage is
above programmed
limit
Disconnect
unit main
power and
restore
1. Product too cold/low
overrun
2. Loose wire
Connection
3. Open starter coil
4. Faulty capacitor (1
ph. Only)
5. Faulty beater motor
1. Adjust product
temperature/Use smaller
mix feed opening.
2. Contact your Electro
Freeze distributor for
service.