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184599
ELECTRO FREEZE Soft Serve Model SLX400, SLX400E, SLX500
14.1
Virtual Quality Management (VQM) System
DisplayTrouble Shooting Messages
What the
display
will read
Action taken
in unit when
error is
present
Detailed
description
Method to
reset
error
Probable cause of
Error Code
Remedy
Comm.
Error
System
completely shuts
down
The main P.C. board
is not communicating
with the U.I. board.
Disconnect
unit main
power and
restore
1. Faulty wire
connection
2. Programming issue
3. Defective board
Contact your Electro
Freeze distributor for
service.
Main
Comm.
System
completely shuts
down
The main U.I. board
is not communicating
with the main P.C.
board.
Disconnect
unit main
power and
restore
1. Faulty wire
connection
2.Programming issue
3. Defective board
Contact your Electro
Freeze distributor for
service.
Barrel Rfg.
Barrel
Refrigeration
shut down,
Hopper
refrigeration
stays on
Barrel Refrigeration
Error. This occurs
when the system run
time exceeds 45
minutes
Disconnect
unit main
power and
restore
1. Dirty condenser
2.Shortage of
refrigerant
3. Moisture in system.
4. Compressor failing
5. Faulty thermistor
Contact your Electro
Freeze distributor for
service.
Hopper
Rfg
Barrel
refrigeration
switches to night
mode. Hopper
system cycles 5
min. on 90 min.
off
Hopper Refrigeration
Error. Occurs when
hopper system run
time exceeds 45
minutes
Disconnect
unit main
power and
restore
1. Dirty condenser
2.Shortage of
refrigerant
3. Moisture in system.
4. Compressor failing
5. Faulty thermistor
Contact your Electro
Freeze distributor for
service.
Barrel
Temp
Affected Barrel
enters night
temp. cycle
mode
Barrel Temperature
Out. Occurs when
barrel thermistor is
above or below temp.
limit for 1 minute
without change
Disconnect
unit main
power and
restore
1. Faulty thermistor
2. Refrigeration system
malfunction
Contact your Electro
Freeze distributor for
service.
Hopper
Temp
Affected barrel
enters night
temp. mode,
hopper in time
cycle mode
Hopper Temperature
Out. Occurs when
hopper thermistor is
above or below temp.
limit for 1 minute
without change
Disconnect
unit main
power and
restore
1. Faulty thermistor
2. Refrigeration system
malfunction
Contact your Electro
Freeze distributor for
service.
Last Cones
/Mix Low
Alternates
in screen
Count down
number of Cones
before Mix Out
Condition
Mix Low. Occurs
when low mix probe
signal is detected for
30 sec.
Refill with
mix to
satisfy
probe and
unit auto
resets
Hopper running low on
mix
Re-fill unit with mix
MIX OUT
Affected Barrel
Beeps to alert
user of Mix Out
Condition
Mix Out. Occurs
when last cone value
reached while in mix
low condition
Auto reset
after mix
probe is
satisfied
1. Hopper out of mix
2. Mix level control not
functioning properly
1. Re-fill unit with mix
2. Contact your Electro
Freeze distributor for
service.