104
Installation and Service Guide: Printer Controller EB-34
Troubleshooting
Startup (cont.)
Control panel screen
and Activity light
appear as follows:
Possibly one of the following:
•
Wrong, missing, incorrectly
connected, or faulty DIMM(s)
•
Faulty motherboard
1 Recheck all cables and connections.
2 Reboot the EB-34.
3 If the problem persists, verify that the DIMM(s) are
installed as described in the DIMM section on
.
Check for incorrect type, wrong capacity, missing, or
faulty DIMM(s). Reseat the DIMM(s) to remove any
oxidation on the connector (see
).
4 If the problem persists, you may need to replace the
motherboard (see
).
Control panel screen
and Activity light
appear as follows:
Possibly one of the following:
•
Faulty disk in the DVD drive
•
Faulty motherboard
1 Reboot the EB-34.
2 If the problem occurs when you are trying to install
software from bootable media (DVD or CD), the media
may be damaged. Try another DVD or CD.
3 If the problem persists, replace the motherboard.
Control panel screen
and Activity light
appear as follows:
Possibly one of the following:
•
Faulty or incorrectly connected
hard disk drive data cable
•
Hard disk drive power cable
disconnected
•
Faulty hard disk drive
•
Faulty motherboard
1 Recheck all cables and connections. Make sure that the
hard disk drive data cable is connected to the correct
SATA connector on the motherboard (see
2 Reboot the EB-34.
3 If the problem persists, replace the hard disk drive SATA
cable.
4 If the problem persists, replace the hard disk drive
If replacing the hard disk drive does not correct the
problem, reinstall the old hard disk drive in the system.
5 If the problem persists, replace the motherboard.
Table 4:
EB-34 error messages and conditions
Symptom
Possible cause
Suggested action
Activity light status:
Off, then
solid red.
S T A R T I N G U P. . .
Activity light status:
Blinking amber,
then solid red.
S T A R T I N G U P. . .
Activity light status:
Blinking amber.