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Installation and Service Guide: Color Controller E-45
Installing System Software
Before you leave the customer site
1
Remind the site administrator to do the following:
•
Import archived jobs.
Please note that some archived jobs may not print if you have upgraded the E-45 to the newer version.
•
(Optional) Register Adobe Acrobat the first time you use it.
2
Reinstall the following:
•
Fonts
•
Custom simulations
Note:
This upgrade may not be compatible with old user software.
3
Back up the E-45 hard disk drives.
System software installation error messages
If an error message displays when you install or upgrade system software, do the following:
•
If prompted, save the log.
•
If you are not prompted to save the log, record the error message.
•
If the network cable and printer interface cables are still connected to the E-45, disconnect the cables and perform the
installation again, starting from
“Installing or upgrading the system and user software with Fiery System Installer”
If you cannot correct the error, contact your authorized service/support center. A log or error message may help to solve the
problem. Provide as much specific information as possible.
System updates
Advise the site administrator that the System Updates feature available through the Windows Apps screen allows
customers to schedule and accept installation of certain E-45 software updates from a secure site on the Internet. By
default, the feature is configured to display a notification on the monitor that software updates are available for the E-45.
You can also check for system updates by choosing Start > arrow button > Fiery > System Updates, and then clicking
Check Now
. Depending on how it is configured, System Updates operates manually or automatically. For more
information about how to schedule System Updates, see
Configuration and Setup
, which is part of the user documentation.
Since you can obtain Windows updates directly from Microsoft, EFI does not provide them by means of System Updates.