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Installation and Service Guide
Installing System Software
Installing System Software
This chapter provides information about how to install system software.
The E-35A ships with system software pre-installed on the hard disk drive (HDD).
A reinstallation of the system software is required if:
•
You have replaced the hard disk drive.
•
Restoring the system from backup images did not solve the problem you are trou bleshooting.
•
You are installing a more recent version.
When you reinstall the System Software
The following issues apply to the scenario where you reinstall the system software.
•
Jobs:
When you reinstall system software, all jobs in all print queues and all jobs archived locally on the E-35A
hard disk are deleted. To save jobs, ask the site administrator to save them to removable media or a network
location, so they can be re-imported to the E-35A after system software installation. For more information, see
Command WorkStation Help.
•
Job Log:
When you reinstall system software, the list of jobs in the Job Log and any jobs in the queues are deleted.
The site administrator can use Command WorkStation to save a current list of jobs (not the actual jobs) from the
Job Log.
•
Fonts:
When you reinstall system software, all fonts on the hard disk drives are deleted. Resident fonts are
reinstalled when you reinstall system software. Any customer-supplied fonts must be reinstalled by the site
administrator (see Command WorkStation Help).
To determine which additional fonts were downloaded to the E-35A, print the Font List before you reinstall the
system software and again after you complete the system software installation. Any fonts
not listed
after installation
will need to be reinstalled. For more information about managing fonts, see Command WorkStation Help.
•
Server Configuration page:
Before you reinstall a new version of system software, print the Server Configuration
page. The Server Configuration page provides a record of the customer’s current Setup configurations.
•
Static IP address:
If the E-35A requires a static IP address (for example, in a non-DHCP network environment), be
aware that the previous IP address configuration is deleted when system software is reinstalled. To reconfigure a
static IP address (if applicable), work with the network administrator (for instructions, see
).
•
Backing up and restoring the configuration:
All Setup configurations, as well as all custom files and templates
stored on the hard disk drives, are deleted when you reinstall system software. Always back up the current E-35A
configuration before you reinstall system software. After the installation is completed, be sure to restore the
configuration that you saved earlier. For instructions, please see
.
