background image

60

61

 

b    (Optional) Change the sample period and number of samples displayed�

 

c    Tap Log File� The Save As screen appears�

 

d    (Optional) Change the name of the saved log file, the folder to which the file  

 

 

will be saved, the content  type (log or text), and the location�

 

e    Tap OK�

Troubleshoot Reading Bar Codes

Use this section to troubleshoot problems that may prevent you from being able to 

read a bar code, such as the symbology not being enabled�

Problems Reading Bar Codes

Problem

Solution

You cannot see the illumination 
beam or frame from the imager 
when you press the Scan button 
and aim the imager at a bar code 
label�

• 

You may be too far away from the bar code label� Try 
moving closer to the bar code label and scan it again�

• 

You may be reading the bar code label straight on�” 
Change the reading angle and try again�

• 

The imager hardware trigger might be disabled in 
Intermec Settings� To check the setting go to Start > 
Settings > Systems  > Data Collection > Scanner Set-
tings� Hardware trigger should be checked�

When you release a Scan button or 
handle trigger, the Good Read light 
does not turn off�

The Good Read light will remain on if you configure the com-
puter    to  use  continuous/edge  triggering.  If  you  configure 
the computer  for level triggering and the Good Read light 
remains on, there may be a problem� Press one of the Scan 
buttons or pull the trigger again without  scanning a bar 
code label� If the light is still on, contact your local ecom 
instruments representative�

The scanner will not read the bar 
code label�

• 

Aim the scanner beam to cross the entire bar code 
label in one pass� Vary the scanning angle�

• 

Check the quality of the bar code label� Scan a bar 
code label that you know will scan� Compare the two 
bar code labels to see if the bar code quality is too 
low� You may need to replace the label that you can-
not scan�

• 

Make sure the bar code symbology is enabled and 
configured correctly. Use Intermec Settings to check 
the symbologies� Expand Data Collection > Symbolo-
gies beneath devices listed (scanner, virtual wedge) 
to check and enable symbologies, then scan the bar 
code label again�

• 

Make sure the computer application is expecting input 
from a bar code� You may need to type this informa-
tion instead�

• 

The scanner may not be turned on or the scanner may 
be unable to scan a specific bar code. Run the Scan-
Diagnostic application to help you troubleshoot the 
problem� For more information, see

The scanner does not read the bar 
code labels quickly, or the scan-
ning beam seems to be faint or 
obscured�

The scanner window may be dirty� Clean the window with 
a solution of ammonia and water� Wipe dry� Do not allow 
abrasive material to touch the window�

You scan a valid bar code label to 
enter data for your application� 
The data decoded by the scan 
module does not match the data 
encoded in the bar code label�

The computer  may have decoded the bar code label in a 
symbology other than the label’s actual symbology� Try 
scanning the bar code label again� Make sure you scan the 
entire label�

The input device attached to the 
computer  does not work well or 
read bar code labels very quickly�

Set  the  Scanner  Model  command  to  the  specific  attached 
input device� Check enabled bar code symbologies and en-
able only the symbologies being used�

                                          

Use ScanDiagnostic to Troubleshoot the Scanner

Use the ScanDiagnostic application to troubleshoot problems such as the inability to 

read a bar code or a scanner that does not turn on�

 

1    From the Home menu, tap Start > ScanDiagnostic�

 

2    From the Scan Health screen, select the scanner you want to troubleshoot  

 

 

and then tap Diagnose�

 

 

The application checks to make sure the scanner is enabled and checks 

 

 

settings to make sure they are optimized�

 

3    From the Scan Test screen, press and hold the Press to Scan button while  

 

 

aiming at the bar code you want to read�

 

 

After the computer scans the bar code, it beeps and the label data, 

 

 

data length, and symbology appear on the screen�

 

4    Press the right arrow button to view any recommended  settings�

 

5    To accept the recommended  settings, tap Apply�

 

6    Tap OK to exit�

Troubleshoot Operating the Computer

Use this section to troubleshoot problems that may prevent you from being able to 

operate the computer�

Problems Operating the Computer

Problem

Solution

You press the Power button 
and nothing happens�

    Try the following solutions:
•  Replace or charge the battery. The battery may be completely     
    drained�
•  Remove the battery and press the Reset button to perform a   
    cold boot� For help, see “Cold Boot the Computer” on page 62�

The computer  appears to 
belocked up and you can-
not enter data�

•  Press the Power button and select Suspend from the Power
    Options  menu� Press the Power button to turn the screen
    back on�
•  Press the Power button and select Reboot from the Power
    Options menu�
•  Remove the battery and press the Reset button to perform a   
    cold boot� For help, see “Cold Boot the Computer” on page 62�
•  Try reloading the firmware. For help, see “Update the
    System Software” on page 54�
•  If the computer does not boot or reset, contact your ecom 
    instruments representative for help�

Содержание i.roc Ci70-Ex

Страница 1: ...Zone 1 21 Cl I Div 1 Manual Intrinsically Safe PDA i roc Ci70 Ex 1 ...

Страница 2: ...onservation 13 About the Keypad 14 Enter Characters on the QWERTY Keypad 14 Enter Characters on the Numeric Keypad 15 About the Power Button 15 About the Intermec Dashboard Button 16 Configure the Screen Backlight 16 Adjust the Volume 17 Insert a microSD Card 17 Install a microSD card in a i roc Ci70 Ex 17 Transfer Files To and From Your PC 18 Use Microsoft ActiveSync to Transfer Files 18 Use the ...

Страница 3: ... to a Bluetooth Printer 42 Connect to a Bluetooth Audio Device 42 Create an ISP Connection 43 Create a VPN Server Connection 44 About Wireless Security 44 Choose Between Microsoft and Funk Security 45 Select a Funk Security Profile 45 Load a Certificate 50 6 Manage the computer 51 Manage the Computer in Your Network 52 Manage the Computer Using SmartSystems Foundation 52 Manage the Computer Using ...

Страница 4: ... prevent equipment damage or destruction or corruption or loss of data Note Notes either provide extra information about a topic or contain special instruc tions for handling a particular condition or set of circumstances Global Services and Support Warranty Information To understand the warranty for your ecom instruments product visit the ecom instru ments website at www ecom ex com and click Sup...

Страница 5: ...ows Embedded platform includ ing standalone client server and browser based applications i roc Ci70 Ex Front View i roc Ci70 Ex Back View Speaker On off button Scan button Battery IrDa port Ambient light Sensor optional Dust cover Battery Screw Overview of i roc Ci70 Ex Features The i roc Ci70 Ex includes these standard features Multi processor architecture with 512 MB DRAM and 1GB Flash 802 11a b...

Страница 6: ...cludes language provisioning you are prompted to select a language provision when the computer starts for the first time It may take up to 15 minutes to load your language Make sure you select the correct language before you tap Provision If you need to have the language provisioning changed you will need to send your computer to an ecom instruments Global Repair Center About the Battery L The com...

Страница 7: ...ged Blinking red The battery is very low The computer will soon go into Sus pend mode Charge or replace the battery Steady red The computer is connected to a charger and the battery is charging Blinking red amber The battery charging system has encountered an error The battery is not charging Steady amber The battery is outside of the allowable charging temperature range Charging will resume when ...

Страница 8: ...ess y and then the letter key To type all uppercase letters Press y y to turn on Caps Lock and then press the letter keys You can still type orange modifier characters by pressing b and then the key for that character To turn off Caps Lock press y Enter Characters on the Numeric Keypad You need to use the orange modifier key b and the green modifier key c to access all characters and functions on ...

Страница 9: ...the Screen Backlight The display has an ambient light sensor that automatically adjusts the backlight inten sity to conserve power and ensure the display is readable By default the screen turns off when there is no activity with the computer Press a key or tap the screen to resume activity You can configure the screen backlight to turn off 1 Tap Start Settings Power 2 Tap Advanced on the horizonta...

Страница 10: ...Center are free applications available from the Microsoft website at www windowsmobile com getstarted To establish a partnership between your computer and a PC you need to physically con nect your computer to your PC using these accessories ecom Single Dock Art No AS030301 or Intermec Desktop Dock equipped with Ci70 computer cup Using these accessories you can transfer files to and from your PC us...

Страница 11: ... Windows Mobile The interface is touch friendly and easy to navigate Use the following sections to understand how to interact with Windows Embedded Handheld 6 5 About the Home Screen When you turn on your mobile computer the Home screen is the first screen that ap pears The Home screen contains three navigation bars the Title bar the horizontal scroll bar and the Tile bar The Windows Embedded Hand...

Страница 12: ...Hold Represents the right click of a mouse when you press and hold on the screen and a context menu appears Cancel The Power Options menu is cancelled Flick Initiates scrolling in the direction horizontal or vertical the finger or stylus moves across the screen Pan Press and hold on the screen and then drag in any direction Title Bar Status Icons Tappable icons in the Title bar immediately show yo...

Страница 13: ...Information about a new wireless network is available A network connection is active A network connection is inactive The WWAN module has maximum signal strength The WWAN module has no signal The WWAN module capability is off The WWAN module has no service The WWAN module is searching for service Data is being transferred There is no SIM card present in the computer The volume is on The volume is ...

Страница 14: ...n use Intermec Settings to individually configure a computer or you can use it through SmartSystems to config ure all of your computers ISpyWiFi Use ISpyWiFi to check your 802 11 status and diagnose issues with the connection For more information see Check 802 11 Network Status on page 59 Profile Set tings Use Profile Settings to easily configure the computer for a specific use You can choose pred...

Страница 15: ...rs United States AT T Verizon Turn the WWAN Module On and Off Before you can start using your WWAN module you need to enable it You can use Wire less Center to enable and disable your WWAN connectivity as well as Bluetooth and Wi Fi communications 1 Tap Start Settings Connections Wireless Center 2 Tap Phone to turn on the WWAN module 3 Optional To configure the WWAN module tap Menu in the tile bar...

Страница 16: ... 1 Tap Start Settings System Intermec Settings Communications WWAN Radio 2 Select Add New WWAN Connection 3 Enter a Connection Name In the Phone Number field enter 777 and tap OK The Manage WWAN Radio State screen appears 4 From Active Connection select your Connection Name and Connect Now and tap OK 4 Use GPS When equipped with an optional WWAN module i roc Ci70 Ex computer comes equipped with an...

Страница 17: ... GPS sig nals directly from satellites instead the computer receives GPS signals and informa tion provided by the cellular network Even when the computer can receive a satellite signal MS Assisted can improve position accuracy and reduce the time to determine initial position Time To First Fix Check with your cell phone carrier for availability and pricing for MS Assisted service Qualcomm s gpsOne...

Страница 18: ...ystems enabled Intermec computers and peripherals You can use a third party device management product that supports the computer and Intermec Settings such as Soti MobiControl or Wavelink Avalanche For more information visit the Device Management page on the Intermec website You can also configure the computer with configuration bundles that you create using SmartSystems Foundation For more inform...

Страница 19: ...can button remapping Power Management Power button Battery power External power Device off sensor Profile Settings Application Power Scanning Screen Screen rotation Sensor Sounds Volume settings System Component Versions System component versions Read only USB USB connections Printers Menu Printers Options Parameters You Can Configure Printer if connected through Blue tooth Printer settings auto d...

Страница 20: ...t you can easily apply to the computer to ensure optimal performance in a specific scenario The end user does not need to figure out the right settings because we have already done that work for you Profile Settings is available from the Start menu so you can make it available to the end user for easy configuration Use Intermec Settings to determine the profiles you want the end user to see in the...

Страница 21: ...11 radio to transfer data using wireless com munications and to support the TCP IP network protocols This section of the manual assumes that your wireless network is set up including your access points By default the 802 11 radio is disabled Use the following procedure to enable the Wi Fi radio using Intermec Settings 1 Tap Start Settings System Intermec Settings 2 From the Intermec Settings main ...

Страница 22: ...h as a headset This enables system sounds to be monitored through the headset 1 Tap Start Settings System Bluetooth Audio 2 Tap Search to find your Bluetooth headset or hands free device 3 Select your device from the list and config ure any settings 4 Click OK when you are done Create an ISP Connection You can create an Internet Service Provider ISP connection to send and receive email messages us...

Страница 23: ... CCX v4 0 compliance support for LEAP and TTLS and configuration for up to four profiles To use Funk security you need to select a profile For help see the next section Select a Funk Security Profile If you are primarily using the computer to connect to Wi Fi hotspots you may want to use Microsoft security To use Microsoft security you need to select it as your security choice For help see Select ...

Страница 24: ...mmunications and radio parameters on your mobile computer and select Funk as your security choice you can configure LEAP 1 Start Intermec Settings 2 Choose Communications 802 11 Radio Funk 3 Select the profile you want to configure 4 For 8021x choose LEAP 5 For Association choose Open WPA WPA2 or Network EAP Encryption automatically defaults to TKIP if you choose WPA AES if you choose WPA2 and WEP...

Страница 25: ...he pre shared key or the passphrase The pre shared key must be a value of 32 hex pairs preceded by 0x for a total of 66 characters The value must match the key value on the authenticator The passphrase must be from 8 to 63 characters After you enter a passphrase the computer internally converts it to a pre shared key 7 Save your settings Configure 802 1x Security with Microsoft Use the following p...

Страница 26: ...ity 1 Start Intermec Settings 2 Go to Start Settings System Intermec Settings 3 Tap Communications 802 11 Radio Certificates The Certificates screen appears 4 To import a certificate chain a Tap Import Certificates to install the selected certificate b In the CertImportUI screen tap the button next to the Select pfx to import text field c Select the root certificate from the list d Tap Import Cert...

Страница 27: ...Avalanche or visit www wavelink com to download the enabler Develop and Install Applications Use the Intermec Resource Kits to develop applications to run on the mobile computer The Resource Kits are a library of C NET Java and web components grouped by func tionality that you can use to create applications for the computer The Resource Kits are part of the Intermec Developer Library IDL and can b...

Страница 28: ...om the Intermec website at www intermec com Go to Support Downloads OS Firmware Drivers list After you have located these items you can update your mobile computer using SmartSystems Foundation 1 Open the SmartSystems console 2 Make sure the mobile computer is discovered 3 Make sure the mobile computer is in a powered dock or that power management is disabled 4 Download the SmartSystems bundle to ...

Страница 29: ...stems Foundation to remotely monitor the health of your computers For more information refer to the SmartSystems online help Troubleshoot Your Mobile Computer Use the troubleshooting tables in this section to fix problems with the Wi Fi con nection 802 1x security the imager or general problems with operating the mobile computer If you send the computer in for service it is your responsibility to ...

Страница 30: ...on both your access point and authentication server the authentication server software is running on the server PC You receive a message saying The server certificate has expired or your system date is incorrect af ter you perform a clean boot on the computer Date and time are not saved when you perform a clean boot Reenter the date and time and then save your changes Check 802 11 Network Status I...

Страница 31: ...not read the bar code labels quickly or the scan ning beam seems to be faint or obscured The scanner window may be dirty Clean the window with a solution of ammonia and water Wipe dry Do not allow abrasive material to touch the window You scan a valid bar code label to enter data for your application The data decoded by the scan module does not match the data encoded in the bar code label The comp...

Страница 32: ... Cold booting the computer does not guarantee that cached disk data will be saved so transactional data may be lost during the reset All other data such as configuration and network settings is preserved 1 Press and hold both R buttons simultaneously for about 5 seconds The computer will reboot 2 Wait while the mobile computer boots When the cold boot is complete the Home screen appears Location o...

Страница 33: ...erature 5 C to 35 C 41 F to 95 F Relative humidity operating 5 to 95 non condensing Environmental rating IP65 compliant Drop Specifications All corners and sides from 1 2 m 4 ft per MIL STD 810G Power and Electrical Specifications Battery type Rechargeable Lithium ion Li ion battery AM Ci70 Ex Battery capacity 3 7 V 4000 mAh 14 8 Wh Electrical rating x 4 37 4 8 V 2 1 5 A Operating System Microsoft...

Страница 34: ... Device Name ecom instruments CXXX where XXX indicates the model of mobile computer 802 11 Radio Settings 802 11 Radio Setting Default Value Security Choice Funk Allow Security Changes Enabled Active Profile Profile 1 DHCP Enabled Import Root Certificates False Import User Certificates False Import Pac Files False Radio Bands b g 2 4 GHz Radio Enabled Off Ethernet Adapter Settings Ethernet Adapter...

Страница 35: ...era Scan Show Option in Profile Settings Enable Camera Scan Show Option in Profile Settings Power Always On Show Option in Profile Settings Maximize Battery Life Show Option in Profile Settings Normal Show Option in Profile Settings Scanning 1D Bar Codes Optimized Show Option in Profile Settings Bright Sunlight Show Option in Profile Settings Reflective Labels Show Option in Profile Settings Stand...

Страница 36: ... Device Wipe Setting Default Value Enable Wipe Disabled Head Modules Settings Additional settings and intantion are provided separatly on www intermec com Head Modules Settings Settings Default Value Enable Module No USB Device No UART Device Virtual Wedge Settings Use virtual wedge settings to configure the virtual wedge Virtual Wedge Setting Setting Default Value Virtual Wedge Enable Bar Code Sc...

Страница 37: ...B c c 2 2 2 C d c 3 D e c 3 3 E f c 3 3 3 F g c 4 G h c 4 4 H i c 4 4 4 I j c 5 J k c 5 5 K l c 5 5 5 L m c 6 M n c 6 6 N o c 6 6 6 O p c 7 P q c 7 7 Q r c 7 7 7 R s c 7 7 7 7 S t c 8 T u c 8 8 U v c 8 8 8 V w c 9 W x c 9 9 X y c 9 9 9 Y z c 9 9 9 9 Z A c 1 2 y A B c 1 2 2 y B C c 1 2 2 2 y C D c 1 3 y D E c 1 3 3 y E F c 1 3 3 3 y F G c 1 4 y G H c 1 4 4 y H I c 1 4 4 4 y I J c 1 5 y J K c 1 5 5 ...

Страница 38: ...lon N A b I comma N A dollar N A b E exclamation N A b O hyphen percent N A b R period plus b b pound question mark N A b Y apostrophe N A b W Forward Tab j j Backspace Up Arrow u u Down Arrow d d Left Arrow l l Right Arrow r r CapsLock c 1 y y Enter e e ok b b Shift b or c b or y Space c 0 s Start Windows b m or c m b m Esc Dashboard m m ...

Страница 39: ...nstruments GmbH behält sich das Recht vor jederzeit ohne vorherige Ankündigung Änderungen an diesem Dokument vorzunehmen oder das Dokument zurückzuziehen Copyright 2014 ecom instruments GmbH The contents of this document either in part or in their entirety may not be reproduced forwarded distributed or saved in any way without ecom instruments GmbH prior written consent The contents of this docume...

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