Bedienungsanleitung / User Manual SYNCHRONIKA
ENGLISH
31
Problem
Possible Cause
Troubleshooting
Little or no crema on the top of the
coffee
The grind is not fine enough
Use a finer grind.
Tamp the ground coffee more
firmly.
Reduce the brewing pressure.
The coffee is too old.
Use fresh coffee
Little or no crema on top of the
coffee
The amount of ground coffee is not
enough.
Use the right coffee amount:
Approx. 7 g – 9 g of coffee for each
cup.
The shower screen is dirty.
Clean the brew group.
Sparse coffee dispensing, only drop
by drop
The grind is too fine.
Set a coarser grind.
Tamp ground coffee only slightly.
Increase the brewing-pressure.
There is too much ground coffee.
Use approx. 7 g – 9 g of coffee for
every cup.
Weak “body”
The grind is not fine enough.
Set a finer grind..
The coffee is old.
Use fresh coffee.
The amount of ground coffee is not
enough.
Use approx. 7 g – 9 g of coffee for
each cup.
The shower screen is dirty.
Clean the shower screen.
Foam instead of crema
The beans are improper.
Use another type of coffee bean.
The setting of the coffee grinder is
not suited for the coffee beans in
use.
Adjust the coffee grinder (When
changing the coffee beans, changing
the grind may also be necessary.)
The machine is switched on, but the
machine does not work.
PID-display is turned off: There is
not enough water in the fresh water
tank
Refill water.
Water has been refilled, PID-display
is off
Switch the machine off and on.
Make sure that the floater in the
water tank is in the correct position.
(The side of the floater with the
magnet point must face towards the
inside of the machine. The floater
itself must be inserted with the
magnet point on the lower part of
the floater side.)
The water tank is not fixed properly. Fix the water tank properly.
Machine in use with direct water
connection, but switch in
position “0” (=position water tank).
Machine does not take in water.
This switch is located behind a
cover panel at the back of the
machine
The machine does not stop working
and takes in air.
Machine in use with water tank, but
switch in position “1” (= position
direct water connection).
This switch is located behind a
cover panel at the back of the
machine
Filter holder/ brew group is
dripping.
Filter holder is not fixed properly.
Fix the filter holder properly.
Group gasket is broken.
Change group gasket and shower
screen.
“Cln” is shown on the display.
The cleaning mode is programmed
Clean the brew group. After having
operated the brew lever 10 times,
the “Cln” will disappear.
There is a dot on the display.
The display is switched off.
Press
+
to turn it on.
If the machine will not be used for a long period of time, it is recommended to
.. clean the brew group
(see instructions on page 28). Afterwards, please do not clamp the filter holder back into the
group.
..to empty the boilers.
Turn the switch of the operational machine to position off. Open the hot water valve and the
boiler water is now discharged by the remaining pressure through the hot water release. Close the hot water valve
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