Appendix A—Fault and Warning Codes
42
PowerXL DH1 Series Variable Frequency Drives
MN040039EN—April 2018
www.eaton.com
36
Compatibility Fault
Fault
The control board isn’t matched with the
power board.
Cycle power to drive. Try updating
software. If issue continues, contact
distributor near you.
37
Device Change
Warning
Power board or option card change.
Alarm will reset
38
Device Added
Warning
Power board or option board added.
Device is ready for use
Old parameter settings will be used
39
Device Removed
Fault
Optional board removed from slot, or power
board removed from control board.
Device no longer available in drive.
40
Device Unknown
Fault
Unknown device connected (power board/
option board)
Check EEPROM connection.
Check board connection on slot A/B
Power cycle to drive.
41
IGBT Over Temp
Fault
IGBT temperature is too high.
• Check output loading
• Check motor size
• Decrease switching frequency
50
AI < 4mA (4to20mA)
Configurable
No Action
Loss in analog input signal, dropped below
4 mA.
Verify analog input current reference value
on either AI1 or AI2, check cabling.
51
External Fault
Configurable
Fault
Digital input is activated for external fault
input.
Check digital input settings and verify input
level, could be an external device causing
fault.
52
Keypad Comm Fault
Configurable
Fault
The connection between the control keypad
and frequency converter is broken when the
local reference is keypad or the local control
place is keypad.
Check keypad connection and possible
keypad cable.
54
Option Card Fault
Configurable
Fault
Defective option card or option card slot
Check right option card and option card
slot connections.
Check Board Status on Keypad for exact
cause of fault.
Contact distributor nearest you.
55
Realtime Clock Fault Configurable
Warning
• Communication between MCU and RTC
chip isn’t normal
• The power of RTC chip isn’t normal
• The real time isn’t normal
Check the RTC chip, power cycle to drive. If
issue continues, contact distributor near
you.
56
PT100 Fault
Configurable
Fault
Temperature is beyond the limit of sensing
capacity of PT100
PT100 short, open or over temperature,
check PT100 temperature probe.
57
Motor ID fault
Fault
The Motor parameters Identification running
was not completed successfully
Check motor size
Verify the input and output wiring is
connected properly.
58
Current Measure
Fault
Fault
Current measurement is out of range
Restart the drive again. Should the fault
re-occur, contact the distributor near you
59
Power Wiring Error
Fault
Power wiring connected to output of drive.
Verify power input wiring is connected to
L1, L2 and L3 terminals and that they are
properly torqued.
60
Control Board
OverTemp
Fault
Control board is over +85 degrees or under
–30 degrees
Check NTC resistor
Check control board temperature
61
Internal Control
Supply
Fault
+24V port voltage is over 27V or under 17V
Check voltage range of +24V on terminals
12 to 13. If voltage is out of range, contact
distributor near you.
62
Speed Search Fault
Fault
Speed searching failed when performing
flying start.
Check motor parameters’ setting and
motor connections.
64
Replace Battery
Configurable
Warning
RTC battery voltage is too low.
Check the RTC battery voltage, contact
distributor near you for replacement
battery.
Table 51. Fault Codes and Descriptions, continued
Fault
Code
Fault Name
Fault Type
Default
Fault Type
Possible Cause
Remedy