Eaton Advanced ePDU User’s Guide P-164000042—Rev 1
www.eaton.com/ePDU
114
Chapter 11 Service and Support
If you have any questions or problems with the Eaton Advanced Enclosure Power Distribution Unit (ePDU), call
your
Local Distributor
or the
Help Desk
at one of the following telephone numbers and ask for an ePDU technical
representative:
United States:
1-800-356-5737
Canada:
1-800-461-9166 ext 260
All other countries:
Call your local service representative
Please have the following information ready when you call for service:
l
Model number
l
Serial number
l
Date of failure or problem
l
Symptoms of failure or problem
l
Customer return address and contact information
Ordering Optional and Spare Parts
Table 29 provides the Eaton catalog part number for ordering optional and spare parts for the ePDU. Contact
your local service representative for more information.
Table 29. Optional and Spare Parts
Eaton Catalog Number
Optional or Spare Part
Description
KBLT01
Optional
Eaton Cable Tray
EMP001
Optional
Eaton Environmental Monitoring Probe
SPK001
Spare Part
Eaton ePDU Global Spare Part Kit
SPK002
Spare Part
Eaton 10-ft input cord C19-C20
SPK003
Spare Part
Eaton ePDU 10-ft input cord C19-IEC 60309