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Conditions
Possible cause
Action
The Remote Power Off (RPO) switch is active or
the RPO connector is missing.
If the UPS Status menu displays
the "Remote Power Off" notice,
inactivate the RPO input.
7.2 Silencing the alarm
Press the ESC (Escape) button on the front panel display to silence the alarm. Check the alarm condition and perform the
applicable action to resolve the condition. If the alarm status changes, the alarm beeps again, overriding the previous
alarm silencing.
7.3 Service and support
If you have any question or problem with the UPS, call Eaton or your local service representative in your country / region.
Please have the following information ready when you call for service:
Model number
Serial number
Firmware version number
Date of failure or problem
Symptoms of failure or problem
Customer return address and contact information
If repair is required, you will be given a Returned Material Authorization (RMA) number. This number must appear on the
outside of the package and on the Bill Of Lading (if applicable). Use the original packaging or request packaging from the
Help Desk or distributor. Units damaged in shipment as a result of improper packaging are not covered under warranty. A
replacement or repair unit will be shipped freight prepaid for all warrantied units.
For critical applications, immediate replacement may be available. Call the Help Desk for the dealer or distributor
nearest you.
8 Specification and technical characteristics
8.1 Power Module model list
Description
Catalog Number
Power rating
Configuration
Eaton 5PX 1500i RT2U AU
5PX1500IRT2UAUG2
1500W/1500VA
Rack / Tower
Eaton 5PX 2000i RT2U AU
5PX2000IRT2UAUG2
2000W/2000VA
Rack / Tower
Eaton 5PX 2200i RT2U AU
5PX2200IRT2UAUG2
2200W/2200VA
Rack / Tower
Eaton 5PX 2200i RT3U AU
5PX2200IRT3UAUG2
2200W/2200VA
Rack / Tower
Eaton 5PX 3000i RT2U AU
5PX3000IRT2UAUG2
3000W/3000VA
Rack / Tower
