35
KAW
Section 6
F.A.Q.
6.1 F.A.Q.
Before submitting the device for repair, please check the below frequently asked questions.
FAULT
REASON
SOLUTION
No sound output and the
display does not light up
The power plug is not plugged
in properly
Connect the power plug
correctly and ensure good
contact
AC 220V fuse blown
Unplug the power cable,
replace the fuse with the same
specification
No sound output but display is
lighted up
The output speaker signal is
not connected properly
Check the speaker’s
connection, reconnect and
ensure good contact
Main volume set to minimum
Turn up the main volume
The unit is set to mute
Unmute
No output from the input source
Check the input source,
reconnect and ensure good
contact
Audio can only be listened on
one side
The speaker cable is not
properly connected
Check the speaker cables
connection and ensure good
contact
Of one the input signal cable is
wrongly inserted or loosen
Check the input cables then
reconnect and ensure good
contact
Damaged signal cable
Replace the damaged signal
cable, reconnect, and make
sure good contact
Note:
If the fault can’t be resolved, please send the equipment to a nearby dealer for troubleshooting.